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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Good place to stay.
Business response:
Thank you for your business
Riches galore Hallways reek of weed, live and dead cockroaches in kitchen of the room and in the stairwells. Hotel is infested.
Business response:
Dear Allison, Thank you for being our guest. Although you had a pleasant stay, please accept our apologies for our hotel not meeting all your expectations. Providing clean and fresh accommodation is always our essential priority. Sadly, it was not in your case; we will address this matter with our housekeeping and pest control associates to ensure it does not happen again. The room will be getting deep cleaning as a precaution. Please give us another opportunity to host you and welcome you back soon for a better experience.S... read more
Curtains were falling down. Parking lot was in terrible shape.
Business response:
Dear Jose, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.