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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was very comfortable.
Business response:
Dear Roberta, Thank you for your feedback. We’re thrilled to hear that you had a comfortable stay with us! Ensuring a relaxing and enjoyable experience is always our goal, and it's wonderful to know we met your expectations. Our team takes great pride in making our guests feel at home, and we look forward to welcoming you back soon for another pleasant visit. Safe travels, and we’re always here to make your stay exceptional. We can’t wait to welcome you back to Extended Stay America!Sincerely,Hotel Management
Everything was great
Business response:
Dear Maritza, Thank you for your wonderful feedback! We're delighted to hear that everything was great during your stay. Our team is dedicated to providing an exceptional experience for our guests, and it’s rewarding to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future. Sincerely,Hotel Management
Great staff, but verify what your getting before b The Staff was amazing, helpful, and friendly. They are the reason why I'm not given lower stars. I prefer getting a kitchenette when I travel, I prefer cooking and saving my money this had a kitchenette without a full set up dishes, pots, pans, silverware. You have to request a kitchen set up. The kitchen faucet was hard to turn off the hot & cold handels were stripped so it was hard to turn the water off. The room also did not come with a coffee maker, which is important to... read more
Business response:
Dear ANNA, Thank you for your detailed feedback! We're thrilled that our amazing and helpful staff made a positive impression on your stay. We apologize for the issues you encountered with the kitchenette and room setup. Your suggestions regarding full kitchen setups, updated furniture, and improved lighting are appreciated, and we will work to enhance these areas. We hope to provide a more inviting experience on your next visit. We value your feedback and look forward to welcoming you back!Sincerely,Hotel Management
Good place to stay
The room was cozy and the area was very quiet considering it’s almost next to the highway, good food choices nearby and parking was easy. Only complaint was that a couple of things in the room were either non functioning or pest. Saw just a little roach dead in the bathroom as we checked in and the switch to use the shower head instead of bottom running was broken so I couldn’t use the shower head.
Business response:
Dear Emmanuel,Thank you for your review! We are glad you enjoyed the cozy room and convenient location. We apologize for the issues you encountered and will address them promptly. Your feedback is valuable, and we hope to provide a flawless stay on your next visit to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.