Extended Stay America - San Antonio - Colonnade

Verified traveler 

on Expedia

4 months ago

Did what it needed too Charge a 100 dollar deposit upon check in, refundable if no damages. Pool is very small compared to most hotels. Gym has 2 machines an elliptical and a treadmill. No coffee or tea in common areas. Did not even attempt to try the free grab and go breakfast to avoid disappointment. The room served its purpose but can use some remodeling and upgrades. 

erin 

on Expedia

4 months ago

We have spent a lot of time over the years in San Antonio, but never in this area. We chose it as we would be able to cook. The floors were so dirty and actually had me wearing shoes and washing the floor. Sofa bed is really uncomfortable, the bed was a little better. I felt at tlmes a little worry for the rental car. 

Michael 

on Expedia

4 months ago

5 🌟🌟🌟🌟🌟 Very clean. Ive been to a few places in the past year and ive had issues. I explained that to the manager and i explained what i was looking for and needed. He did excellent and my family was comfortable for 5 days woth no issues AT ALL! THE STAF IS AMAZING! 5 STARS 🌟 🌟 🌟 🌟 🌟 

Verified traveler 

on Expedia

4 months ago

Pay attention next time It was great except when we checked out the worker gave us our accidental deposit back in cash and then called us an 1 hour later asking if we checked out and told us we needed to come back to the hotel because she gave us someone else’s deposit back and that ours would go on her card I told her we were already an hour away heading home and she still insisted we come back I told her again we were an hour out from there she said we will just not put it on ur card then I said ok great and we hung up she... read more

Rajagopal 

on Expedia

4 months ago

Location close to highway 

Mari 

on Expedia

4 months ago

It was a good stay; however the stench in the halls are horrible. Room smelled a little like mildew. Staff was great!