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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Near from downtown and Six Flags
I didn't chose the property due to cost, it was chosen due to location, however, it was comparatively inexpensive and you get what you get when you don't spend the extra. Likes: Staff was friendly, convenient location, clean, bed was comfortable, spacious enough for 2 people, working TV, quiet during the night. There was a small gym and a community laundry available. Dislikes: Kitchen was bare (not as advertised - even on the billboards in the hotel - I had to go to the front desk to ask for a fork), cheap towels, cheap and ... read more
Business response:
Dear William, Thank you for sharing a detailed review of your stay. We are glad to hear that our location, cleanliness, and warm service met your needs and that you had a comfortable stay overall. We also appreciate you pointing out the areas that fell short of your expectations. Your feedback regarding the kitchen setup, amenities, and breakfast options is helpful and will be shared with the respective teams for necessary improvements. We value your thoughts and hope to offer a more satisfying experience next time. Sincerel... read more
Good price, clean and situated near restaurants and stores.
Roo
Business response:
Dear Luis, We're sorry to know that your stay did not fully meet your expectations. While we're glad you gave us the opportunity to host you, we understand how important it is for every aspect of your visit to feel comfortable and worthwhile. Your feedback is being shared with our team so we can continue working toward improvements in both service and accommodations. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit. Sincerely, Ho... read more
NO ROACHES!!! Thank You
Business response:
Dear Shunna, Thank you for choosing Extended Stay America. We're glad to know your stay was free of any pest concerns and that you felt comfortable throughout your visit. It's very important to us that every guest enjoys a clean, welcoming environment, and comments like yours help affirm the work our team does each day. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Just plain
Business response:
Dear Gabe, We're sorry to learn that your experience felt underwhelming. We aim to provide each guest with a stay that feels thoughtful and comfortable, and it’s clear we missed the opportunity to make a stronger impression. Your comments will be shared with our team as we continue working to improve the overall guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,649 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.