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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and comfortable room. Location good. Nice gym.
There was no ice machine on the property. The bed squeaks. The tv was outdated. I wasn’t allowed to leave a half cash half card deposit
Business response:
Dear Guest, We apologize for the inconvenience you experienced during your stay. We understand the importance of amenities like an ice machine and a comfortable bed for our guests. Regarding the deposit method, our policies are designed to ensure smooth check-in procedures, and we appreciate your understanding. We will review these concerns with our team to improve the overall experience for future guests. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you agai... read more
It was nice
Business response:
Dear Guest, Thank you for being our guest at Extended Stay America. We’re glad your stay was enjoyable and met your expectations. Our team strives to provide a comfortable and welcoming environment for all our guests, so it’s rewarding to hear that you found the accommodations to your liking. We appreciate you choosing our property and hope to have the opportunity to serve you again on your next visit. Sincerely, Hotel Management
Enjoyed our stay The beds were clean and comfortable. We were a family of five and the room was large and roomy. We used the sofa pullout bed. The breakfast choices were few but good selection.
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We're glad your stay was enjoyable and that the room suited your family's needs comfortably. We're also pleased the breakfast offerings were appreciated, even if the variety was limited. We value your feedback and are grateful for the opportunity to have hosted your family. We hope to welcome you back again soon for another pleasant visit.Sincerely,Hotel Management
Everything at the hotel was good even the price of the stay
The room floors aren’t very clean, they are carpeted and you could see old stains.
NC
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,674 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.