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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really like that person the front desk his name was Eric he was so polite so friendly and very helpful even recommended a good restaurant I wish businesses would have more people like him He's awesome and for that reason I'm planning to go back and stay there with you guys again
It was ok. If looking for a bargain its fine bUt definitely older place.
Business response:
Dear James, Thanks for staying with Extended Stay America and sharing your feedback. We are glad to read you had a great overall stay. We continually strive to enhance our services and accommodations, and your valuable remarks regarding our property's condition guide our continued efforts for future improvement. It was a pleasure hosting you, and we hope to welcome you back soon.Sincerely,Hotel Management
Me gustó el servicio de la gente de recepción. No me gustó que la primera habitación que me asignaron tuviera el colchón del sofá muy sucio, tampoco me gustó el aroma en general de las instalaciones, pienso que deben colocar extractores en las habitaciones y no solo en la regadera.
Close to stores and restaurants
Business response:
Dear Irma, Thank you for choosing us for your stay. We're delighted to hear that Extended Stay America's location provided convenient access to nearby stores and restaurants. Your feedback is greatly appreciated, and we strive to offer a convenient and enjoyable stay for all our guests. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back in the future. Sincerely,Hotel Management
Unfortunately unpleasant
Business response:
Dear Norma, Thank you for sharing your review regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Sincerely,Hotel Management
The room is big, it is good for families.
Business response:
Dear Martha, Thank you for choosing us and sharing your experience of your recent visit to our hotel. It is nice to know you had a pleasant stay and found the rooms spacious and comfortable. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
Im not sure how to word this....its clear the chain tried to update and make nice, but all in all, when it comes down to it, you get what you pay for......a dresser drawer front was missing, stains in the cabinets and drawers and plastic wrap around the smoke detector. While i think its wonderful the property allows animals, i didnt appreciate shutting the bathroom door andvfinding cat feces on the floor! You may ask if i reported it a d dema ded another room....honestly, no, not until checkout did i inform mgmt. We arrived ... read more
Business response:
Dear Nancy, Thank you for choosing us and for sharing your comments. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please give us another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hot... read more
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.