Extended Stay America - San Diego - Fashion Valley

Business response:

Dear Guest,We are glad to know your visit went smoothly. Even a quick note like yours means a lot to us—it tells us we're heading in the right direction. We hope to welcome you back to Extended Stay America whenever you're ready for another easy, comfortable stay. Let us know if there’s anything we can do to make your next visit even better!Sincerely,Hotel Management 

Business response:

Dear Maxton, Thank you for your feedback! We are glad you found the room comfortable. We apologize for the missing trash can and appreciate you bringing it to our attention. Your comments help us improve, and we hope to provide an even better experience on your next visit to Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Luis, Thank you for taking the time to complete a review of your stay at Extended Stay America. We appreciate the great comments and your recommendation to fellow travelers. We are happy you enjoyed your time with us. We hope to be your first choice every time you are in the area!Sincerely,Hotel Management 

Business response:

Dear Ramon,Thank you for sharing your feedback. We are glad to hear your stay was satisfactory, but we regret that certain aspects, such as the condition of the parking lot and bathroom, did not meet your expectations. We understand how important these details are for a comfortable experience. Please be assured that your concerns are being addressed, and we are actively working to improve our property. We hope you will give us another opportunity to provide a more pleasant and refreshed experience during your next visit.Sinc... read more