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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
cant find front desk for a very long time. The room door is slightly stuck. cleanliness ok.
Business response:
Dear Chen, We regret that we couldn't give you a better impression from the moment you arrived and for the frustration caused by the absence of our front desk staff team. Such an instance is unacceptable by our standards, and we have shared your feedback with our team and have taken measures to ensure this does not happen again. We also apologize for the inconvenience caused by the stuck room door, and we'll address this concern with our maintenance team to ensure it's resolved promptly. We're glad you found the cleanliness ... read more
Decent stay Customer service was great, very friendly helpful staff. There was a roach in the kitchen climbing in microwave. I stayed in second floor it was pretty quiet.
Business response:
Dear Stella, Thank you for staying at Extended Stay America and posting such a generous review. It is always a pleasure to have our devoted associates recognized, and we are pleased that you had a pleasant stay. We are grateful for each of your comments as we continually strive to improve our guest experience. We look forward to accommodating you again whenever your travels bring you to the city.Sincerely,Hotel Management
Ok
Business response:
Dear Bernard, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have another chance to provide you with the seamless stay you should always expect from us.Sincerely,Hotel Management
The property was safe and front desk staff were very hospitable and treated us nicely. Overall we liked our stay at this place and we will return again in future. Thank you to all the staff .
Place for towels It was a good stay at this place. The only thing I think would be nice is places to hang the towels in the bathroom, the only place was full of clean towels but no place to hang towels after use for the shower.
Business response:
Dear Kimberly, We appreciate you choosing Extended Stay America and are thrilled you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. However, we are sorry for the difficulties you had in the bathroom. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management
Perfect easy and very clean
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,049 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.