This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location to the SoCal Soccer Complex. The hotel was very dirty. The lobby smelled stale and the carpet was filthy. The room was dark and because it offered smoking on the 3rd floor you get the second hand smoke in your room. The carpet in the room was dirty and the bedskirt was soiled.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the cleanliness of the property was not great during your stay. I appreciate you bringing this to our attention and the positive feedback about our guest service team member, Carlos. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not a great place to stay with family Room was high with bad smell. We asked for a change, they gave a new room. It was already late night and AC in this new room was not working so we spent whole night without AC, they offered some refund, we had not recieved it as of now.
Business response:
Thank you for your recent review of your stay. I am so disappointed that your room had a bad odor and your air conditioning unit was not working. Please accept my apology. I will be working with my housekeeping and maintenance staff to review our cleanliness and inspection procedures to ensure that your experience is not repeated. We continually work to improve our hotel, so I really appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
A bad experience We checked in around 9pm. The guy at the reception had a unfriendly look. The room's decor, wall paint, kitchen was no better (or probably worse) than a cheap motel. The worst part was the bedding....the bed sheet was not clean, unkept and crushed. Had a real unpleasant experience and that too for a price of 90 per night!
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize about the condition and cleanliness of your room. I will be working with my housekeeping staff to ensure that we are cleaning and inspecting our rooms properly moving forward. As well, I am sorry to read that you found our free grab-and-go breakfast to be lacking, and that you received lackluster service from our front desk staff. I will be meeting with my team to review our customer service standards to ensure that this does not happen again... read more
Early morning vacation Beds were hard and squeaky. Every morning we were woken up by alarm in adjoining room at 6 am. We had to call a desk every morning to send someone to that room to shut the alarm off. The explanation was that there was someone that lived in that room and they were not there it was a real joke.
One and done I booked this hotel by mistake and was not impressed by the hotel. Our room smelled like onions. The grab and go breakfast is essentially coffee, instant oatmeal, and some apples.
realnastyplace Air conditioner leeked all night. Woke up to soaked carpet.
Not so much. If you want a place to crash & nothing more, this your place. There are absolutely no frills or anything to make you want to hang out in the room. They handed me the coffe pot to carry to my room & found out in the morning there were no cups! Called the front desk & was informed they were down stairs. I won't be returning.
Bad choice My stay was for six days, so I got to know the hotel fairly well. I've never seen so many dogs of all sizes and shapes as I did at this hotel! My impression was that it specialized in renting to owners with dogs. The biggest problem for me with the "paper-thin" walls and floors. I could hear the occupants in the rooms on both sides of me and footsteps from the room above me. My suspicion is that the floors are plywood under the carpeting. I not only heard loud foot step sounds from above, but also from people in t... read more
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,086 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.