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9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was good for the price
Business response:
Dear Douglass, Thank you for your feedback. We’re glad to hear you felt the stay was good for the price. Our goal is to offer value and comfort, and it’s great to know we met your expectations. We appreciate your comments and are always looking for ways to enhance our guests' experiences. We look forward to welcoming you back to Extended Stay America for another stay and hope to continue providing excellent value. Sincerely,Hotel Management
Not walkable. All rest is Fantastic.
Property was fine. Didn’t see any staff except checkin. Filthy carpet.
Business response:
Dear Dino, Thank you for your feedback. We're glad to hear the property met your expectations overall, but we regret to learn about the condition of the carpet and the lack of staff interaction. We will address the cleanliness issues with our team and ensure that staff are more visible and available. Your input is valuable, and we hope to provide you with an improved experience on your next visit. Sincerely,Hotel Management
The staff was extremely efficient and helpful. The only negative was the draining of trash in the parking lot
Business response:
Dear Srikumar, Thank you for your kind words about our staff. We're pleased to hear they were efficient and helpful during your stay. We apologize for the issue with trash in the parking lot and appreciate your feedback. Rest assured, we are addressing this concern to ensure a cleaner and more pleasant environment for our guests. We hope to welcome you back to Extended Stay America and provide an even better experience next time. Sincerely,Hotel Management
Good
There was no hair dryer in room, tried calling front desk telephone doesn’t work, so I couldn’t get Wi-Fi number
Business response:
Dear Kenneth, Thank you for your feedback. We’re sorry to hear about the issues you faced with the hair dryer and the front desk phone. This is not the experience we aim to provide. We are addressing these concerns to ensure better service in the future. Please accept our apologies for the inconvenience, and thank you for bringing this to our attention. We hope you will consider staying with us again, and we’ll strive to make your next visit much more enjoyable.Sincerely,Hotel Management
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,491 reviews.
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.