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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Id like to give a shout out to the amazing lady working Saturday night 6/21!! She went out of her way and helped ease out stay after the AC stopped working in our room! And provided us with all the necessary kitchen stuff to keep us going. BUT 1 WAY TO improve the hotel stay would be to provide WATER, please 🙏
Very clean
Business response:
Dear Konnor, Thank you for the great review! We are so glad to hear you had a positive experience and appreciate the care we put into maintaining a welcoming space. At Extended Stay America, we’re always happy to know our efforts made a difference. We hope to see you again soon for another comfortable and enjoyable visit! Sincerely, Hotel Management
It’s ok for a one night stay. I didn’t like that we had to request shampoo at the front desk. Towels smelled, carpet had this musky odor.
Business response:
Dear Cristina, Thank you for sharing your thoughts and for choosing to stay with us. We are glad your overall experience was suitable for your short visit, though we regret that certain aspects did not meet expectations. Please accept our apologies for any inconvenience you encountered. Guest feedback is essential to our efforts to enhance comfort and quality. We hope you’ll consider visiting again so we may offer you a more seamless and welcoming stay. Sincerely, Hotel Management
Good place.here for work.
The place is convenient to the store . The only thing theres no hair dryer. Coffe maker the front desk is not avaliable at 7am.
Business response:
Dear Lorrie-Ann, Thank you for taking the time to share your experience. We are pleased to know the location served you well. However, we are sorry for any inconvenience you encountered during your stay. Your observations are important to us and will be used to guide improvements moving forward. We truly value your feedback and hope you'll consider giving us another chance to offer you a more comfortable and accommodating visit in the future. Sincerely, Hotel Management
No coffee maker no hair dyer and the most terrible part is they canceled my room reservation the day of my check in. I asked for 2 toilet papers because ad thy have me only 1 because of low stock
Business response:
Dear Vivi Ann, Thank you for sharing your feedback. We are glad you chose to stay with us and appreciate your positive remarks. We're truly sorry for the inconvenience you experienced with your reservation and the limited in-room amenities. Situations like these are not the experience we aim to deliver, and we understand your disappointment. Your comments have been shared with our team, and we hope to welcome you back for a smoother and more comfortable stay. Sincerely, Hotel Management
Super Clean Room The room was super clean and front desk staff was excellent as well as helpful.
The unit looked really inviting inside.
Business response:
Dear Christopher, We’re thrilled to hear the space made a great impression—creating a welcoming atmosphere is exactly what we strive for. It’s wonderful to know your stay felt comfortable and visually appealing. Thank you for choosing Extended Stay America, and we hope to have the pleasure of hosting you again whenever your travels bring you back this way. Sincerely, Hotel Management
No 24 hr. Parking lot security, grab and go bkfst consisted ONLY of instant oatmeal, room had a foul odor i think coming from wall ac unit.
Business response:
Dear David, Thank you for taking the time to share your impressions. We’re grateful for your feedback and appreciate your recognition of the aspects you found satisfactory. We regret that certain elements did not meet your expectations and apologize for any discomfort you experienced. Your observations have been noted and will assist us in our ongoing efforts to enhance guest satisfaction. We hope to have the opportunity to welcome you back for a more seamless stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 3.4 star rating with 2,405 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.