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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Absolutely loved the young lady who checked us in. Only pronlem we had kitchen sink faucet leaked around base. Items we requested coffee pot frying pan bever came.
Business response:
Dear Guest, We are thrilled to hear you had a warm welcome upon arrival! Your feedback is truly valuable, and we apologize for any inconvenience during your stay. Guest comfort is our priority, and we’re always working to improve. We hope to provide an even better experience on your next visit to Extended Stay America! Sincerely, Hotel Management
This property is beat down, stains on the carpet , part so the bathroom counter missing. And it claims that it has breakfast "included" however their breakfast is a 5 ft table with couple of coffee machines and a small basket of power bars or maybe muffins.. Very disappointing. The first morning walking to the lobby to get the "included breakfast" I was greeted by 3 police officers that were there to "handle" a couple of guests. If you can "stay away"
Business response:
Dear Faranak, Thank you for taking the time to share your feedback. We sincerely apologize for the condition of the property and the disappointment with the breakfast selection. Your concerns about maintenance and cleanliness are taken seriously, and we are actively working to improve these areas. We regret that your experience was affected by an unforeseen situation in the lobby, and we understand how this may have been unsettling. Guest comfort and satisfaction remain our top priorities, and we appreciate your comments as ... read more
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,542 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.