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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No trash can inside bathroom room was outdated breakfast options were not appealing
Business response:
Dear Guest, thank you for choosing our hotel and sharing your review. Our team usually ensures everything is in order before making a room available for occupancy, so we apologize for overlooking some areas in your suite and the inconvenience this brought. Moreover, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new fut... read more
Next time we will go back again.
Business response:
Dear Dongmei, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the city.Sincerely,Hotel Management
Overall it was okay. Pillows need to be updated. Their free breakfast wasn’t what we expected. Just a couple granola bars and packages muffins.
Amazing Clean, kitchen, comfy, thick walls from noises.
Business response:
Dear Kenny, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.