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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing that i didn't like was that the lady thats makes the cleaning nock really early
Business response:
Juan, thank you for choosing Extended Stay America and sharing your experience. We are glad you had a pleasant stay overall. However, we apologize for the inconvenience you experienced with our housekeeping service. We will address this with the appropriate individuals and take steps to ensure we are well-poised to serve you better. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Business response:
Dear Janet, thank you for leaving your rating. We never want to disappoint our guests, so we apologize for any concerns you had during your stay. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
The staff are great especially Melanie Iher customer service excellent.
The staff were very friendly and kind.
Business response:
Gaye, thank you for choosing Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your visit to us so memorable! Thank you once more for allowing us to be of service. We look forward to having the pleasure of doing so again. Sincerely, Hotel Management
Simple and clean room. Staff was very friendly and helpful. Only downfall is that the bed was supper uncomfortable.
Business response:
We appreciate you writing a review about your stay at Extended Stay America. Our staff works hard to ensure each guest has a great experience, so we admire your kind words regarding the service they provided during your visit. We are also glad you liked your well-kept room, but we regret your disappointment with the bed. We would have ensured you were comfortable if we were notified of this issue. We hope to welcome you back and provide you with the perfect experience when you are in the area. Sincerely, Hotel Management
It’s right behind a public storage facility.
Business response:
Teresa, thank you for your feedback about Extended Stay America and for letting us know you had a pleasant stay. We appreciate your observations and look forward to your next stay very soon. Sincerely, Hotel Management
Motel was a good value for the price.
Business response:
Kris, thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Decent - but not the best Decent place to stay. Cosmetically there are issues here and there. They seem to actively give you the best rooms possible.... but i would hate to book a room when it was at full capacity because i did pass buy some doors with paint and wood coming off. Beds are stiff, bathtub has rust marks, but it wouldnt deter me from staying... Only thing off putting is the price point --- they charge what they charge because its in heavy business area of Sorrento Valley and they can get away with it.
Business response:
Andrew, thank you for your recent stay at Extended Stay America and for sharing your experience with fellow travelers. It was nice to know you were pleased with your overall visit. However, we are sorry for the issues you encountered in your room. Your comments will be shared with the appropriate team to further improve our accommodations. Additionally, we appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area. We hope you will revisit it whenever yo... read more
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.