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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent room and service. Lady at the desk was extremely helpful. I would stay there again
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with your well-equipped room and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It would be good to put a hairdryer inside of each room not upon request.
Business response:
Thank you for posting a review of your stay. We regret your disappointment with the in-room amenities. Kindly note, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. Therefore all the things such as hairdryers are kept at the front desk and are always complimentary. We hope you will give us another chance to serve you better. Sincerely, Hotel Management
Place was just okay. Swamp cooler, not good. Blows cold air if you are next to it but the rest of the room is warm and stuffy. Very old building that needs updates to modernize and compete with other nicer hotels.
Business response:
Landin, thank you for your review. We're sorry for not meeting your expectations and for your disappointment with the overall condition of our property. We have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. We hope you will consider giving us a second chance the next time you are in San Diego. Sincerely, Hotel Management
No house keeping. Very difficult to contact the front desk.
Business response:
Thank you for sharing your comments. We are sorry you were disappointed with our housekeeping policy and regret the inconvenience caused while contacting our front desk team. We have shared your feedback with the appropriate individuals so that we can improve our service going ahead. Thanks for the feedback. We hope to see you again in the future for a much better stay. Sincerely, Hotel Management
Service was great and the guy wss great, Didnt like how small everything was
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked our courteous associates and that you had an overall pleasant stay. However, we are sorry for the inconvenience caused. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,491 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.