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9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Sam, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Its a good place to stay, 20 min from gaslamp/little italy and 20 min from La Jolla. Quite and price was reasonable.
Business response:
Thank you for the review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay at Extended Stay America We look forward to your next stay! Sincerely, Hotel Management
Business response:
Daniel, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Good location, OK overall. Good location, Wi-Fi didn't work at first, but after called the technician, the problem was resolved. No hair dryer, had to go to the reception desk to get one. TV is small with horizontal stripes, We went as a family of 4, but only one towel was there at night, had to ask for more the next day. I was surprised to see the room having a kitchen with stove, a normal size refrigerator, and a family dinner table. Overall, it is OK to stay with the reasonable price in SD area.
Business response:
Thank you for posting a review of your visit. We're glad to know our location was ideal for you and that you were pleased with your well-equipped room. However, we're sorry for the difficulties you mentioned. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Probably Wouldn’t Stay Again Hotel was fine for the price. Front desk clerk was rude! I get it was a holiday but not my fault you had to work. Not much around so dining options are hard. Room comes with small kitchen but no pots, pans, plates, or utensils. You had to call the front desk for these. After my experience with her I wasn’t about to do that! Room was also supposed to come with a Take and Go Breakfast. No details or information given on this. And again, not about to contact the front desk to ask where I can get my ... read more
Business response:
Sherry, thank you for reviewing our hotel. We're glad to know you were pleased with our affordable rates, but we're sorry for the service issue you experienced during your stay. We assure you that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This place has everything I needed. Staff is helpful. Rooam didn't have the hairdryer, but housekeeping brought me one in the morning
Business response:
Thank you for taking that time to write such a wonderful review! We're so glad you loved Extended Stay America and that you found our team friendly and helpful. Our team members love taking care of our guests and ensuring they are comfortable and feel at home during their stay, so we will share your compliments with them. We hope you will stay with us again the next time you are in San Diego. Sincerely, Hotel Management
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.