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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s ok just to sleep The front person was nice, his name is Chris. He was hospitable and allowed us to Check in early. Overall it was ok. I would not recommend this hotel for families because room was small, no breakfast, no coffee. We were also disappointed that it doesn’t have pool. The bathroom smelled like pee, maybe shower curtain was not washed. It’s ok for people just looking for place to sleep.
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant stay and liked the service provided by Chris. We will share your comments with him. However, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I liked the room it's self
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to read you were impressed with your room. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
IT was okay. I expected a bit more for what I paid. There were two tinny water bottles a chocolate and small bag of cookies left for us. I wish they would have checked how many people were going to stay and supply us with enough munchies or at least for my kids. Breakfast was not available. They could add a welcoming basket with food in the room since Breakfast isn't available. That would be a wonderful gesture and would be greatly appreciated.
Business response:
Vanessa, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we regret your disappointment with our grab-and-go breakfast not being available during your visit. Please know that this information is posted on the hotel website, so our guests can be aware while making reservations with us. We value your feedback and look forward to welcoming you back soon for a better experience. Sincerely, Hotel Management
Most excellent experience
Business response:
Stacy, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
this hotel was close to where i needed to go, I like the location, the day I was there, there were many there, and children playing all around the grass area.
Business response:
Jackson, thank you for your gracious/kind/great review of Extended Stay America. We are glad our location was convenient to everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to San Diego. Sincerely, Hotel Management
Dissappointing. There were spider in the room. There were hairs in the bath tub when we came in the first time. Under the bed was very dusty and dirty. Checking in takes sooooo long.
Business response:
On behalf of our housekeeping team, please accept our sincerest apologies for the cleanliness issues you had with your accommodations during your visit. We do not take cleanliness issues lightly, as we firmly believe this is a vital priority in the hospitality industry. We are working with our housekeeping department to make sure that we deliver a superb stay every time. Again, we apologize, and we hope you will stay with us again so we can have a chance to provide you with the flawless visit you deserve. Sincerely, Hotel Ma... read more
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 3.4 star rating with 2,458 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.