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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was overpriced for the accommodations When compared to other properties
Business response:
Thank you for being our guest. We regret you our accommodations did not provide the value you were hoping for. Kindly note, we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
For the amount of $243 ,plus other fees /deposit ,it's too pricey , probably because it's COMIC CON and I was searching last minute to attend funeral services for a family . I've requested an extra 2 pillows to elevate my back more , didn't get it.I can hear people rushing or running on the second floor I'll give it another try maybe on a different room . My experience ,fair and good.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but we missed meeting some of your expectations. We are sorry we disappointed you, and we hope to welcome you back soon for a much better experience. Sincerely, Hotel Management
Excellent room and service. Lady at the desk was extremely helpful. I would stay there again
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with your well-equipped room and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It would be good to put a hairdryer inside of each room not upon request.
Business response:
Thank you for posting a review of your stay. We regret your disappointment with the in-room amenities. Kindly note, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. Therefore all the things such as hairdryers are kept at the front desk and are always complimentary. We hope you will give us another chance to serve you better. Sincerely, Hotel Management
Place was just okay. Swamp cooler, not good. Blows cold air if you are next to it but the rest of the room is warm and stuffy. Very old building that needs updates to modernize and compete with other nicer hotels.
Business response:
Landin, thank you for your review. We're sorry for not meeting your expectations and for your disappointment with the overall condition of our property. We have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. We hope you will consider giving us a second chance the next time you are in San Diego. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.