This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice location, clean surroundings. Rooms are also clean.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you liked the cleanliness of your room and that our location was perfectyour needs. We look forward to welcoming you back and hope our hotel will be your preferred choice whenever you visit San Diego. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
They should say free muffins and coffee, NOT free breakfast. We ended up driving 10 minutes for breakfast, Very disappointed.
Business response:
Sony, we are sorry our complimentary breakfast offerings did not meet with your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
We stayed there for Kaboo. We checked in late the day of arrival. We left a different credit card than the one we booked with but they charged the other one instead and the front desk lady was kind of rude about the whole thing. We stayed 4 nights and because we weren’t there for 7 nights we didn’t get our room cleaned. There were ants in the bathroom and against the bed wall. We had a king size bed and a pull out sofa that was very uncomfortable. The kitchen was nice but there were no plates or untensils. The hotel was clos... read more
Business response:
Mari, thank you for your review. Although we're glad to know our location was ideal for your needs, we apologize for the service issues you encountered during your stay. We assure you that we have discussed your feedback with the concerned teams, and we're working with them to be more diligent with our efforts moving forward. Please know, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request fo... read more
Business response:
Thank you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Hotel Management
Business response:
Jaime, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Good and comfortable
Business response:
Luke, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Weekend trip Stayed thu-Sunday doe three sag music festival. It was about a 15 minute drive but compared to the Uber costs that was nothing. Area was quiet, room was generally clean. There was a few dusty areas and room wear and tear but didn’t bother us. Was a cost efficient option for us as the hotels closer were way overpriced. I would stay here agahn.
Business response:
Kaye, thank you for staying at Extended Stay America. We are glad to know you loved our ideal location and that you had a nice time with us. It was a pleasure having you, and we look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.