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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stuff, safe place and quiet It's a good place , I like if they can provide a maintenance people 24 hours a day because I have a problem with my refrigerator they tray to fix it in the morning , but it's happen again after that but no one was available to fix it , overall it's a quiet place clean and safe
Business response:
Sofiane, thank you for sharing your experience about your stay at Extended Stay America - San Diego - Sorrento Mesa. We are happy to know you liked our hotel and that your stay was comfortable. However, I regret the inconvenience you had due to our refrigerator and have shared it with my maintenance team. We value your observation and have taken a note of it. We hope to have the opportunity to serve you back soon. Sincerely, General Manager
It has everything you need. I asked for a new iron and there was no problem I got a brand new one right away. I really loved this room.
Business response:
Wow - Michelle, many thanks for sharing your terrific review. We are delighted to know all went great during your stay and that you were satisfied with our service and facilities. We loved serving you at Extended Stay America - San Diego - Sorrento Mesa and hope to do so again on your next trip in this area. Sincerely, General Manager
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. We apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Good location Negatives: Overpriced. There was a glass of soda left inside fridge. Only soap and shampoo were provided. Didn't like how shower was at same level as toilet. Didn't like free breakfast offerings. No mirror outside bathroom. Full- length mirror would be nice. Hair dryer would be nice. Positives: good location. Firm bed. Multiple lights and outlets. Lots of towels. Accessible parking.
Business response:
Vilma, thank you for evaluating your experience. We are glad to know you liked our location but sorry for not letting up to your expectations. This is not we strive for, so I accommodations sharing it with my appropriate team so that corrective steps should be taken. We hope you will consider giving us a chance on your future visit in this area. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Fast 1 day trip nothing too luxurious The kitchen was a plus only bad thing carpet is really dirty pillow smelled bad
Business response:
Joanna, thank you for choosing to stay at Extended Stay America - San Diego - Sorrento Mesa. It's good to know you enjoyed your overall stay and were impressed with your well-equipped room. However, I am sorry for the housekeeping issue you experienced in your room. I will surely share your concerns with the concerned team to ensure no future guest experiences the same. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
Zhong, we appreciate you giving us a four-star rating regarding your stay at Extended Stay America- San Diego - Sorrento Mesa. We are glad your overall experience was a pleasant one. Thank you for your business. We hope to welcome you back soon! Sincerely, General Manager
Stay was good but there are no places to eat near the hotel
Business response:
David, thank you for sharing your experience regarding your visit to our hotel. We are glad you liked most aspects of your stay, but we are sorry that our location was not to your satisfaction. It was our pleasure hosting you, and we hope to welcome you back in the future. Sincerely, General Manager
Business response:
Michael, many thanks for taking the time to share your rating. Impressing our guests is our top priority, so we are glad that you left with a good impression. It was a pleasure to have you here, and we hope to see you again at Extended Stay America - San Diego - Sorrento Mesa. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 3.4 star rating with 2,503 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.