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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall it was ok. Happy hour was not good. Pretzels and cheese dont exactly count on their own. The amount of air freshener pumped into the common areas was so nauseating and triggered my husband’s migraines. Most ES’s we stay at are in better condition and more quality.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We’re glad to hear your stay was satisfactory overall, but we sincerely apologize that certain aspects impacted your comfort. Guest feedback regarding amenities and the environment is important, and we will carefully share your comments to help improve future experiences. We appreciate your observations, as they allow us to refine our services and maintain a welcoming atmosphere. We hope you might consider staying with us again, giving us the opportunity to pr... read more
Excellent
Business response:
Dear Guest, Thank you for staying with us at Extended Stay America and for sharing your kind feedback. We're delighted to hear that you had a wonderful time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon! Sincerely, Hotel Management
Room was spacious, and you had the opportunity to have dishes and plates if requested certainly needs to be remodeled updated but very clean
Great!!
Business response:
Dear guest, Thank you for sharing your feedback with us! We’re delighted to know your stay was such a positive experience and truly appreciate you taking a moment to let us know. It means a lot that you chose Extended Stay America for your visit. We look forward to welcoming you back and providing another enjoyable, comfortable stay in the future. Sincerely, Hotel Management
Staffs were friendly and helpful. Parking was super easy
Room was void of extra blankets, pillows, shampoo, soap, etc. Breakfast was coffee and packaged snacks. Price was almost $300. Geez. Not an attractive place.
Business response:
Dear Guest, We strive to provide our guests with exceptional service and amenities, and we sincerely regret that we did not meet your expectations during your recent stay. Please note that our suites are designed for guests who require extended accommodation, offering a home-like environment. Consequently, it is common for guests to bring their own amenities, such as hairdryers and toiletries. Regarding our grab-and-go breakfast, it is intended to serve as a light, convenient option; however, we recognize it may have felt li... read more
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.5 star rating with 2,671 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.