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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to the freeway
Just ok Front desk agent was very abrupt. Tried being lightheaded with him and he warmed up “fairly” after a few attempts but I guess that’s just your average customer service to expect these days. Room had one missing door on the closet one im kinda particular about things being closed and the curtain was somewhat broken. Overall it was just ok. Probably wouldn’t stay again unless I had to.
Business response:
Dear Emily, Thank you for your feedback. We apologize for the experience you had with our front desk agent and any inconvenience caused by the room's condition. Your comments about the missing closet door and broken curtain have been noted, and we will address these issues promptly. We strive to provide excellent customer service and a comfortable stay, and we're sorry to hear that we fell short. We hope you might consider staying with us again in the future.Sincerely,Hotel Management
Clean , quiet an awesome place to stay
Business response:
Dear Lydia, Thank you for your wonderful feedback! We're delighted to hear that you found our hotel clean, quiet, and an awesome place to stay. Our team works hard to create a welcoming and peaceful environment for all our guests. We appreciate your kind words and look forward to hosting you again at Extended Stay America in the future! Sincerely,Hotel Management
Kind receptionist
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,033 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.