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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Evening manager was very courteous and professional forgot name of young guy?
Business response:
Dear Trevin,Thank you for your wonderful review! We Are delighted to hear that our evening manager provided courteous and professional service during your stay at Extended Stay America. We will be sure to recognize the team for their dedication. We look forward to welcoming you back in the future!Sincerely,Hotel Management
It was a pleasant place it was good stuff was good yes what can I do it
Good location. Room was bit dirty and felt it wasn’t occupied for a bit. Had to get full new set of linen for second night as it was bit stuffy.
Business response:
Dear Suresh,Thank you for your feedback. We are glad you found the location convenient for your stay. However, we sincerely apologize for the cleanliness issues you encountered and the discomfort caused by the linen. This is not the standard we strive to maintain, and we will address it with our housekeeping team to ensure improvements. Your experience is important to us, and we appreciate your input as we work to enhance our services. We hope to have the opportunity to provide you with a more comfortable stay in the future.... read more
Weekend stay Definitely needs to be refreshed. Room had old food on floor and only one person at checkout desk so had to wait some time
Business response:
Dear Russell,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we aim to provide. Please know that your comments have been shared with the appropriate team to ensure these concerns are addressed and corrective actions are taken. We also apologize for the wait at checkout and will work to ensure that staffing is sufficient to meet guest needs promptly. Your comfort and satisfaction are important to us, and we appreciate y... read more
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.5 star rating with 2,671 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.