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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very old building and rooms. odd smell in room.
Business response:
Dear Liza, Thank you for your feedback. We apologize for the issues you encountered with the condition and odor of the room. We understand that a fresh and modern environment is important, and we are currently addressing these concerns with our team to make necessary improvements. Your feedback is valuable as we work to enhance our facilities. We appreciate your understanding and welcome you back.Sincerely,Hotel Management
Great place to stay. Property manager Amal and front desk people Crystal , Elicia, Robert are excellent. Recommend to everyone traveling to the Bay Area.
Squeaky clean. Only one suggestion. I am 76 years old with bad legs. A grab bar in the tub would be a plus. The staff couldn't have been more helpful.
Business response:
Dear Mitchell, Thank you for your feedback. We’re thrilled to hear that you found the property squeaky clean and that our staff was helpful during your stay. We appreciate your suggestion regarding a grab bar in the tub and understand how important this would be for guests with mobility challenges. We’ll definitely consider this in our future upgrades. Your comfort and safety are important to us, and we hope to welcome you back to Extended Stay America soon for another pleasant stay.Sincerely,Hotel Management
Convenient location, easy and free parking.
Safe and quiet. Surprised that shampoo is not included in the room. You need to request it.
Business response:
Dear KENNETH, Thank you for your feedback! We’re glad to hear you found our hotel safe and quiet, as guest comfort is our priority. We apologize for any inconvenience caused by the lack of shampoo in your room. While we do provide it upon request, we understand how this might be unexpected, and we’ll consider how to make this clearer to our guests. We appreciate your input and hope to welcome you back to Extended Stay America for a more seamless stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,033 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.