Extended Stay America - San Francisco - San Carlos

Business response:

Dear Samuel, It was a pleasure having you as our guest at Extended Stay America, and we truly appreciate you taking the time to share your experience. We're thrilled to know you had a great visit and that everything met your expectations. Your kind words mean a lot, and we look forward to sharing your feedback with our team. We hope to welcome you back the next time you're in the area! Sincerely, Hotel Management 

Business response:

Dear Isaac, Thank you for taking the time to share your thoughts. We appreciate your stay and your feedback, which helps us better understand our guests' experiences. We are sorry to hear that your visit was affected by an unexpected issue, and we recognize how that can impact overall comfort. Please know we are always working to create a more welcoming and pleasant atmosphere for everyone. Your comments have been shared with our team for further attention. We value your perspective and hope you’ll consider returning so we c... read more