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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend stay Definitely needs to be refreshed. Room had old food on floor and only one person at checkout desk so had to wait some time
Business response:
Dear Russell,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is certainly not the standard we aim to provide. Please know that your comments have been shared with the appropriate team to ensure these concerns are addressed and corrective actions are taken. We also apologize for the wait at checkout and will work to ensure that staffing is sufficient to meet guest needs promptly. Your comfort and satisfaction are important to us, and we appreciate y... read more
Convenient for our need. Clean and fairly quiet.
Business response:
Dear Kelli,Thank you for your great review! We are glad to hear that Extended Stay America met your needs and provided a clean and quiet experience. We truly appreciate your feedback and hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management
The bathroom was in poor conditions, the bathtub was peeling of in some areas.
Business response:
Dear Irma, Thank you for your feedback. We appreciate you bringing this to our attention, as maintaining a comfortable and well-kept environment is a top priority. Your comments will be shared with our team to ensure necessary improvements are addressed promptly. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Lo recomiendo, estubo muy agusto nuestra estancia, me agrado mucho que tenía lavandería. solo un detalle, que ofrecen desayuno incluído, pero no especifica que es solo café, te, avena y pan o barritas.
Convenient Quiet
Business response:
Dear Megan,Thank you for your feedback! We are glad you found your stay at Extended Stay America convenient and enjoyed the peaceful atmosphere. We look forward to welcoming you back for another comfortable visit in the future.Sincerely,Hotel Management
Great hotel with good service & parking! We had to stay an extra night for tests unexpectedly and were trying to find a hotel at the last minute with a decent price and dog-friendly. The person working at the desk was so accommodating and helpful! There was lots of parking (not common in this area) and were able to get food delivery easily. Room was roomy and very clean. Highly Recommend!
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,033 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.