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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room has smell. Smell like old room.
Business response:
Dear Guest, Thank you for taking the time to share detailed feedback from your visit. We regret not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We hope to have the opportunity to serve you again and provide you with the seamless stay that you deserve. Sincerely, Hotel Management
No water pressure within the shower and the refrigerator kept me awake at night.
Business response:
Dear Guest, Thank you for sharing feedback regarding your stay. We understand that limited shower water flow and refrigerator noise affected your comfort and overall rest. These concerns have been shared with our maintenance team, so functionality remains consistent for future visits. We appreciate you bringing this to our attention and invite you to return so we may provide a more comfortable and restful experience. Sincerely, Hotel Management
La atención me gusta , el hotel es limpio , lo único q quisiera sugerir es q ambos lados de la cama tengan tu buró… para poder poner tener mayor comodidad all dormir y poner nuestro celular a lado … eso sería todo , gracias
Business response:
Dear Guest, Thank you for sharing your experience! We are delighted to hear you enjoyed our friendly service and found your room clean and comfortable. We truly appreciate your thoughtful suggestion about adding nightstands on both sides of the bed—it’s insights like yours that help us enhance our guests’ comfort. We hope to welcome you back soon for another stay that exceeds your expectations at Extended Stay America. Sincerely, Hotel Management
No dessyune solo era avena cafe y pan
Business response:
Dear Guest, Thank you for choosing to stay with us. We recognize the significance of beginning your day with a quality breakfast, and we sincerely apologize for any shortcomings during your experience. Our complimentary breakfast is a grab-and-go style offering a quick and convenient start to the day. Your valuable input will be shared with our leadership team to identify opportunities for enhancement. We hope that the remainder of your stay was pleasant, and we look forward to the opportunity to serve you again in the futur... read more
Las avitaciones estan siempre bien limpias..
DPS Parking was fine, didn’t use the kitchen
Business response:
Dear Guest, Thank you for your feedback. We are glad the parking met your expectations and that you were comfortable during your stay. Even though you did not use the kitchen, we hope the other aspects of your visit contributed to a pleasant experience. We look forward to welcoming you back for another comfortable and enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,083 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.