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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We liked that it had convenient parking and dolly for self serve to load and unload clothes & bagguage. Front desk staff was really pleasant, professional & helpful. Room was clean, comfortable & quiet.
Business response:
Linda, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our front desk staff and enjoyed your spotless suite. We are also glad to know you were happy with our parking facility. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Internet service was poor, had to log in every time I returned to the facility. Snacks were minimal. All of this should have been clearly identified on web site for booking.
Business response:
Thank you for being our guest. We are sorry for the issue you had with the internet service. We have alerted our service provider, and we are working to ensure we have the proper connectivity throughout the hotel. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel... read more
Increible
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
There was a big water leaking from the ac and heater ! I left my clothes on the floor then where all weat ! Soaked in water! Other than that I really like my stance there ! Especially the size of the room ! It was very spacious and comfortable
Business response:
It was a pleasure to have you as our guest. We are glad to read you had an overall pleasant visit and liked the spaciousness of your room. However, we apologize for the issue you encountered with the air conditioning unit in your suite. We have addressed this issue with our engineering staff to service this immediately. Thank you for alerting us to this problem. We check our equipment on a regular basis so this unit must have experienced problems before it fell into our rotation. We are sorry for this inconvenience and hope ... read more
Like about the style of living in a studio type apartment
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
The place was very clean, and nice and quiet. Loved it
Business response:
Damion, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The check-in process was quick and easy. The front desk attendant was friendly. I am very satisfied with this hotel.
Business response:
Thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our front desk team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,033 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.