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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front counter ladies are very accommodating
Business response:
Henry, we love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them as they will be so pleased. Thank you and we look forward to seeing you again soon. Sincerely, Hotel Management
Nice place but could have offered at least a continental breakfast. . We understand this was an extended stay facility but some food amenities would have been appreciated for one night stays.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We will share your comment with our brand leaders to determine new grab-and-go breakfast offerings. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
it was clean and well maintained- a bit noisy, but to be expected at an extended stay property
Business response:
Thank you for being our guest. It’s a pleasure to know you enjoyed your stay with us and liked our well-kept property. However, we are sorry for the noise issue you had. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Overall Nice place to stay for a night or two, would have been nice to have a trash can in the room. I had to leave my trash in the sink.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're happy to know overall you had a pleasant time while you were here, but we're sorry for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Weekend stay in San Mateo. Overall very good. The clerks were very nice and helpful.
Business response:
Thank you for choosing Extended Stay America for your weekend stay. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on total guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest, and we hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.