This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon.
Didn’t like that there were no kitchen ware in unit. I understand you could call for front desk to deliver but was expecting basics in unit. Bathroom door would not stay open which caused it to always feel damp and humid when entering unless I left fan on 24hours. Overall place seemed run down my door handle was broke, the bath tub finish was peeling off and bathroom fixtures were covered in rust
Business response:
We uphold all of the brand standards for quality and service. We are sorry that our hotel fell short of your expectations. We have taken notes of your comments about the bathroom and will share it with our Brand leaders. Thank you for your feedback, and we hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon.
Gated entry for security is nice. Building is older. Has been repainted. Interior of room power sockets loose in wall. Bathroom smelled like cigarette smoke and couldn't get rid of it. I think the fan may have circulated some from elsewhere. Room was clean as was facility.
Business response:
Thank you for sharing how to impress you were with the cleanliness of our rooms and the safety our hotel offers. However, we are sorry for the smoke and maintenance issues you encountered while you were here. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Our maintenance team is also inspecting the power sockets in your room and fix them immediately. Thank you once more for being our guest, and we hope you will consider ... read more
The room was clean. They only gave you one shampoo bottle, one hand bar soap, and one body wash bar soap. The water gets hot very quickly for the shower. You can borrow kitchen tools from the front desk to cook inside the room, since there is a kitchen inside the room with fridge, microwave, and stove (no oven), inside the room. It was quiet. I didn't hear any next door neighbors. TV is a little weird. It works, with hotel channels, but the guide button never worked. It froze the screen. Beds were comfortable. Sheets were to... read more
Business response:
Thank you for sharing the detailed feedback about your time at Extended Stay America. We appreciate you for sharing the positive aspect of your stay with us. We also appreciate your constructive comments about the TV, bedsheets, and breakfast as it helps us focus our attention in the areas that needs our attention. We loved having you as our guest, and we look forward to welcoming you again the next time you are in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.