This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything you need I stayed here on the 21st of December for the night. I had a very bad day due toy car being stolen and had to deal with police, tow yard etc! I got my car back thamk god but was too tired to drive an hour n half back home! The staff was very friendly and made sure i had everything i needed! Definitely will be my choice of stay n future!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our staff. We will surely share your compliments with our entire team for a job well done! It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Great hotel for the price. The breakfast was just granola bars and coffee and should not be called "breakfast." But good, friendly staff.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to our associates left you with a good impression of our hotel and that you also found us to be of a good value in the area. We will make note of your feedback as we plan any changes to our breakfast offerings. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
funfunlive love it
Business response:
Armando, thank you for the 4-star review of Extended Stay America. We are pleased you had a great stay with us and that our offerings were on par with your expectations. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Deadbolt didn't work... Minimal tv, slow Wi-Fi, and the deadbolt didn't work...
Business response:
Daniel, thanks for being our guest. We are happy to know you had an overall pleasant stay. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your concerns have been shared with the respective teams to improve our service and facilities moving forward. Thanks for being our guest, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Fantastic. Manager. Very helpful It was the best enjoyable and pleasant stay. Manager was very helpful.
Business response:
Mario, thank you for your wonderful review of Extended Stay America. We are thrilled to read you had a great time with us and that you were impressed with the courteous service provided by our associate. We will be sure to share your compliments with our team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
No Hot Water totally. We requested change room and we had no hot water again.
Business response:
Thank you for being a guest at our hotel. We are sorry for the issues you had while being here and regret the inconvenience it caused. Your comments remind us there is always room for improvement and we will review your feedback with our team to ensure no future guest experiences the same. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
Roomy, clean and friendly Me and my friend stayed one night at the hotel. The hotel was spacious, clean and comfortable. A lot of mirrors so it helped us when getting ready! The staff was amazingly friendly, helpful and kind. If I were to come back I'd book this hotel again! Thank you!
Business response:
Calla, thanks for staying with us and for the wonderful feedback. It is a pleasure knowing you were impressed with our property and that our service was up to your satisfaction. Your compliments have been shared with the entire team for a job well done. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Great, Location. Friendly Staff. Right Price Greeted with a great welcome. Attentive to my needs as an amputee. Excellent recommendations for dining and transportation. Always a smile on the face of every staff member.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you liked our ideal location and you were impressed with the exceptional service provided by our staff. On behalf of everyone here, we appreciate you for highlighting our efforts and look forward to welcoming you back to your home away from home. Sincerely, Hotel Management
Extended stay Am. San jose Wifi often very slow or did not work at all. Staff could provide a receipt on checkout
Business response:
Thank you for taking the time to share your feedback. We are pleased you choose to stay with us, but we are sorry for not meeting all of your expectations. We have shared your concern regarding the internet service with our maintenance team for a quick review. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,345 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.