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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick stay Hotel was nice. Staff was friendly. The blankets were dirty and they do not clean your room unless you stay for more than 8 nights. If you just need somewhere to sleep and aren't looking for amenities, good place to stay.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that you liked our outstanding service. We truly value your feedback as it will help us to improve our future guest experiences. Thank you for your kind words, and we hope to welcome you back once again in the near future. Sincerely, General Manager
Good Parking Check in person didn't know her job, and needed help from another person. Room was clean and comfortable. Breakfast is made up of packaged muffins and bars. 2.9 rating seems right.
Business response:
Gary, thank you for your candid review. Although you liked some aspects of your stay, we apologize for all the difficulties you experienced here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Business response:
Steve, thank you for being our guest at Extended Stay America - San Jose - Downtown. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Janet, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. We hope you will give us another chance to provide you a better stay. Sincerely, General Manager
Great hotel needs more employees This location seems to be under staff.
Business response:
Marcos, thank you for reviewing us. We are pleased to know you enjoyed your time with us. We value your feedback and suggestion. Please come back and see us again soon at the Extended Stay America - San Jose - Downtown. Sincerely, General Manager
Business response:
Jesus, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
I am very surprise that it did not provide proper breakfast. it is really disappointed.
Business response:
Steven, we appreciate you being our guest. We are glad you had an overall pleasant visit and liked our location. That being said, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Your feedback Will be shared with our food and beverage team. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Richard, thank you for your stay at Extended Stay America - San Jose – Downtown. We are glad you had a pleasant experience overall. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Everything was great. The only thing was that the breakfast was very sparce and kinda chinzy.
Business response:
Diana, it was a pleasure to have you as our guest at Extended Stay America - San Jose - Downtown. We are pleased to read you enjoyed your stay with the exception of our breakfast offerings. We have taken a note of your feedback as we plan any changes to our selections. We would love to welcome you back the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.