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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Pedro, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
Wow - Nurnisa, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Mark, thank you for sharing your experience. We are committed to offering every one of our guests an exceptional time, and we apologize that we did not do so for your visit. We hope to have the opportunity to make a much better impression in the future. Sincerely, General Manager
Close to Airport Hey this hotel is super close to San Jose International. The hotel needs some more updates to it, but the staff is great, I'm looking for more of a breakfast too than granola bars, muffins and oatmeal. I was on business and thought this was a better deal, you get what you pay for. My shower-head showed signs of really bad rust. Otherwise everything was okay.
Business response:
Thank you for being our guest. It’s nice to know our location was convenient for your needs and that you liked our helpful associates. We appreciate your valuable feedback as it will help us to improve. We hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating of Extended Stay America. We appreciate your business and hope to be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Cathy, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Quick stay Hotel was nice. Staff was friendly. The blankets were dirty and they do not clean your room unless you stay for more than 8 nights. If you just need somewhere to sleep and aren't looking for amenities, good place to stay.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that you liked our outstanding service. We truly value your feedback as it will help us to improve our future guest experiences. Thank you for your kind words, and we hope to welcome you back once again in the near future. Sincerely, General Manager
Good Parking Check in person didn't know her job, and needed help from another person. Room was clean and comfortable. Breakfast is made up of packaged muffins and bars. 2.9 rating seems right.
Business response:
Gary, thank you for your candid review. Although you liked some aspects of your stay, we apologize for all the difficulties you experienced here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,359 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.