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Extended Stay America - San Jose - Downtown

4.2
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1560 N. 1st St., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,340 reviews
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Josh's profile image
8 years ago

Stay was good. Hotels.com booked me for a room that they didn't have a available so I couldn't be refunded the extra 30 dollars I paid 

Business response:

Thanks for evaluating your stay at Extended Stay America San Jose – Downtown. We are glad you had a good time with us and enjoyed our facilities and service. It was a pleasure to have you as our guest, and we hope to see you again when in our area. Sincerely, General Manager 

Daniel's profile image
Daniel 
8 years ago

Business response:

Thank you for staying at our hotel. We are glad your overall experience was good, but we apologize that we did not meet all of your expectations. We look forward to providing a better experience the next time you visit us. Sincerely, General Manager 

tony's profile image
8 years ago

Outstanding Service The staff were fantastic and prompt for being understaffed. 

Business response:

Our entire team here at Extended Stay America - San Jose - Downtown would like to thank you for the positive comments and for being our guest again. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve. Your compliments will be shared with the team, and we look forward to your next visit! Sincerely, General Manager 

Phillip's profile image
Phillip 
8 years ago

Business response:

Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Cassie's profile image
Cassie 
8 years ago

I would have to say the only thing would be the plumbing was very slow when it went down the drain. Other than that, it was a good stay. 

Business response:

Write your comment.Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America - San Jose – Downtown. We are delighted you had an overall great stay. We appreciate your observation, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, General Manager 

shyya's profile image
8 years ago

每日提供早餐沒有多元化選擇 隔音效果差,人員交談與關門聲音很大。 

Business response:

Thank you for staying with us and taking the time to post a review. We are sorry for the noise issue you had and the inconvenience it caused. Your comments will be shared with our team in order to prevent similar issues from happening again. We hope the rest of your stay was enjoyable and that you will stay with us again whenever you are in the area. Sincerely, General Manager 

T's profile image
8 years ago

Quiet Time Friendly staff quickest check-in ive ever had! Very quiet. Pleased 

Business response:

It was our pleasure having you as our guest at Extended Stay America - San Jose - Downtown. It's great to read you enjoyed your stay and our facilities and service provided by our well-trained staff. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in this area. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Todo estuvo muy bien 

Business response:

It was our pleasure having you as our guest at Extended Stay America - San Jose - Downtown. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit with us again the next time you are in the area. Sincerely, General Manager 

Maria's profile image
8 years ago

It was good. I just wish there were more snack/food options available. 

Business response:

Thank you for staying with us at Extended Stay America- San Jose - Downtown. We are happy to note you enjoyed your visit with us. We appreciate your feedback and hope to see you again soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - San Jose - Downtown

How is Extended Stay America - San Jose - Downtown rated?

Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews. 

When is Extended Stay America - San Jose - Downtown open?

Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.