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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was our pleasure having you as our guest at Extended Stay America - San Jose - Downtown. We appreciate you giving us a four-star rating and are glad you enjoyed your visit. Thank you for your business, we hope to see you again in the near future. Sincerely, General Manager
The rooms are reasonably priced considering the area. I was impressed with the staff that helped me in a crisis. I was stranded in the city, and they helped be get back to my hotel safely.
Business response:
It's so nice to read your positive review of your stay at Extended Stay America - San Jose – Downtown. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, we look forward to your next stay! Sincerely, General Manager
Very nive It was awesome and convenient it was and awesome time.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - San Jose - Downtown. We are pleased to know you enjoyed your stay and that you loved our convenient location. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
It worked for what we needed It was ok, needed to cook a meal, but they were very limited in pots pans and what you needed to cook with.
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with the comforts of home, so we were disappointed to read we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, General Manager
Extended stay Would have liked a better breakfast and a few dishes in the room.cleaan
Business response:
Thank you for the feedback about your stay at our hotel. We are happy that you liked your overall clean accommodation. However, we apologize for the inconvenience you had in your accommodation. We will share your feedback with others to ensure our procedures are properly followed. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, General Manager
Acceptable Hotel, but not Great... Our stay wasn't bad, but not Great either. Hotel price rates is a little high. And breakfast offered is just a grab & go not a full breakfast.
Business response:
We truly appreciate you taking the time to share your recent experience at our hotel. Thank you for your comments about the price you paid relative to the value received. With our complimentary Wi-Fi, grab-and-go breakfast, and spacious suites with fully equipped kitchens, we hope you will agree our hotel is a great value relative to many other hotels. Thank you again for your feedback, and we hope you will give us the opportunity to host you on your next visit to our area. Sincerely, General Manager
Nothing special, but comfortable This was our first stay with ESA. Checking and our was easy and fast. No glitz, no glamour, just a clean room, good comfortable bed, and a large spacious bathroom. Grab n Go breakfast. We were told that there were no dishes available, as the hotel was fully booked.
Business response:
Thank you for choosing Extended Stay America - San Jose - Downtown for your stay. We are glad to know you were comfortable at our hotel, and we appreciate you sharing your satisfaction with our clean and comfortable accommodations. We value your business and hope you will visit again the next time you are in the area. Sincerely, General Manager
Business response:
It was a pleasure having you as our guest at Extended Stay America - San Jose - Downtown. We strive daily to please our guests by providing clean, comfortable accommodations & friendly service, and your feedback tell us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.