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Extended Stay America - San Jose - Downtown

4.2
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1560 N. 1st St., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,340 reviews
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Bill's profile image
8 years ago

It's not very good. Just so so. 

Business response:

Thank you for choosing our hotel and for your rating. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, General Manager 

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Anonymous 
8 years ago

Good stay Good stay and comfortable hotel. Overall, good experience 

Business response:

Thank you for selecting Extended Stay America- San Jose - Downtown for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, General Manager 

William's profile image
William 
8 years ago

This property has gone downhill. It used to be stronger. Needs numerous minor (and possibly major) repairs. Rooms smell like smoke. AC not in proper order. 

Business response:

Thank you for staying with us again. We are sorry that our facility did not live up to your expectations during your stay. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We are also sorry for the inconvenience you experienced in your guest room. We appreciate you bringing your concerns to our attention and they will be shared with the respective departments to av... read more

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Anonymous 
8 years ago

Nice hotel close to avaya stadium Found hotel and its staff pleasant. Although i found some of its customers to be extremely rude if you treat people bad you will be treated the same. Its a nice hotel with pleanty of parking. 

Business response:

Thank you for choosing Extended Stay America - San Jose - Downtown for your stay. We are happy that you liked our convenient location, welcoming associates and our parking facility. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

It was a pleasure having you as our guest at Extended Stay America - San Jose - Downtown. It is so nice to know you found your room comfortable and that you were pleased with the exceptional service from our staff. We appreciate your wonderful ratings and hope to welcome you back soon. Sincerely, General Manager 

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Anonymous 
8 years ago

I had a good night sleep. The room was nice and spacious. 

Business response:

We are delighted you chose to stay at Extended Stay America - San Jose - Downtown. We appreciate your wonderful comments and are happy to read you loved your roomy accommodation. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, General Manager 

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Anonymous 
8 years ago

OK for 1 night Probably would not stay again. Hotel needs update on all levels. 

Business response:

Thank you for taking time to evaluate your stay and for sharing your feedback. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, General Manager 

みつ's profile image
みつ 
8 years ago

長期滞在用 今回8日間滞在で使用しました。 8日で、一回ベッドメイキングがあります。 今回は、ちょうど際のところであったため、ベッドメイキングがなかったです。 初めての経験でしたが、これはこれでよかったです。 部屋に入られないので、ベッドメイキングのチップは、ないので楽でした。 自炊もできるキッチンがあるため、スーパーで買い物して食べ慣れた食事をすることができ、体調はすこぶるよかったです。 どうしても、アメリカの食事中心になる事を考えると、この選択はありだと思います。 

Business response:

Thank you for selecting Extended Stay America- San Jose – Downtown. We are glad you enjoyed your stay and the convenience of having a fully-equipped kitchen in your suite. We appreciate your comments about our convenient location. It was our pleasure to have you as our guest, and we would love to see you again in the future. Sincerely, General Manager 

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Pamela 
8 years ago

Great Rooms Great to have a kitchenette. This keeps food costs low when traveling. Good price on a budget. 

Business response:

All of us here at Extended Stay America - San Jose - Downtown are thrilled to read you loved your stay! We appreciate you mentioning how convenient is was to have a kitchenette in your suite as this is an important feature to many travelers. We are also glad you found our services to be of a great value. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - San Jose - Downtown

How is Extended Stay America - San Jose - Downtown rated?

Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews. 

When is Extended Stay America - San Jose - Downtown open?

Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.