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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for! The room was great, but we needed to ask for everything. Ie: soap, shampoo, dishes, pots and pans. There were not immediately available in the room. Additionally, no maid service during our stay. Motel 6 will have the maid, check your room restock and make your bed. We did not get that here. Also there was no hair dryer? Overall, great room for the price. I would stay at another location when traveling in the future.
We were there for the Super Bowl 2016 I think the hotel deserved more than 2.5. It was clean, the staff was very helpful in whatever way they could. Some of the staff wasn't familiar with some questions we asked since they were not from the area. It is located across the street from the light rail which was a short walk to our stop. If you're looking for a comfortable bed, clean room, quiet area. I definitely would recommend to save $$$. We used light rail to connect with CalTrain to travel into San Francisco.
Nice staff not so nice area The area is not so great but the staff was awesome!
Cheapest place we could find in the location we wanted during Super Bowl week.
Was ok but no staff , and they complained Was just ok to far from convention center for me tain was the best thing .
Business response:
Thank you for sharing your experience with us. I appreciate your kind comments about our location; however, I sincerely apologize that we failed to meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Surprisingly good I was pleased with the location (not the neighborhood, though, which is a little sketchy), the room, and cleanliness (recently remodeled, it appears) and certainly the price. I actually appreciate not having maids come in each day, I could just leave everything out, as I last left it. This was my first Extended Stay use and I'll certainly consider it again. I did have to make phone calls to get checked in and out (lobby is not open 11pm - 7am and I arrived after midnight), which was a downside. Breakfast is... read more
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.