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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
長期滞在用 今回8日間滞在で使用しました。 8日で、一回ベッドメイキングがあります。 今回は、ちょうど際のところであったため、ベッドメイキングがなかったです。 初めての経験でしたが、これはこれでよかったです。 部屋に入られないので、ベッドメイキングのチップは、ないので楽でした。 自炊もできるキッチンがあるため、スーパーで買い物して食べ慣れた食事をすることができ、体調はすこぶるよかったです。 どうしても、アメリカの食事中心になる事を考えると、この選択はありだと思います。
Business response:
Thank you for selecting Extended Stay America- San Jose – Downtown. We are glad you enjoyed your stay and the convenience of having a fully-equipped kitchen in your suite. We appreciate your comments about our convenient location. It was our pleasure to have you as our guest, and we would love to see you again in the future. Sincerely, General Manager
Great Rooms Great to have a kitchenette. This keeps food costs low when traveling. Good price on a budget.
Business response:
All of us here at Extended Stay America - San Jose - Downtown are thrilled to read you loved your stay! We appreciate you mentioning how convenient is was to have a kitchenette in your suite as this is an important feature to many travelers. We are also glad you found our services to be of a great value. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, General Manager
Convenient , friendly staff. GREAT front desk people...Juliet is top shelf with her extra ordinary people skills. Great room you should stay if and when you have the opportunity. The crew I am in charge of also made comment on their room being in excellent shape and the first time since I've seen the new update is so good to know that still exists. HehdhehehidhehhsidurheheuidhevcrvsixudhsvcehsxuejevevgeHehrbvhsjdhebskdosaosuduhrvdvsuxdjhdbhxhxjwndjdoskxjdjejdjdiw
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America San Jose – Downtown. Our goal is to provide an exceptional guest experience for each of our guests. It was a pleasure to read that you were impressed with your room and with the service you received from our staff, especially from Juliet. Our team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, General Manager
WiFi sucks The free WiFi is pitifully slow and the free breakfast bar is essentially a grab and go granola bar and muffin thing.
Business response:
Thank you for choosing our hotel for your accommodation needs. Our guests count on continuous access to our complimentary Wi-Fi, so we apologize for the short interruption of service during your stay. We are also sorry for the noise issue you had and that you were unhappy with our breakfast offerings. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Could use a little improvement Stayed for a quick overnight trip... Overall the hotel could use a little updating, and cleaning Front desk could use a little help with there customer service skills, while they weren't rude they weren't very friendly either. Front lobby and elevators smelled a little funny, on the way to our room there was a large bag of trash and dirty dishes in a corner of the hallway, the next day when we checked out.. the trash and dishes were still in the same spot. Overall the room was OK, wasn't "dirty... read more
Business response:
Thank you for taking the time to post your review online. We are glad you enjoyed your overall stay and that you liked our convenient location, as well as the value we offer for the price. However, we apologize that you encountered less than spotless condition of your guest suite and other areas of our property. This does not meet our standards, and steps have already been taken to address and correct our performance. We also appreciate your observations regarding our associates and our property being dated. We also apprecia... read more
Business response:
It was our pleasure having you as our guest at Extended Stay America San Jose - Downtown, and thank you for sharing your feedback. It's great to see you enjoyed your stay, and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager
Parking was awesome considering it's near downtown. La Vic's in conveniently down the street. Overall it's a good place. Above average. 3.5/5
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - San Jose - Downtown. We are glad you loved our parking facility and that you were impressed with our convenient location which was perfect for your needs. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Needed a place to relax and this was close and more than just a room and bed.
Business response:
It was a pleasure having you as our guest at Extended Stay America - San Jose - Downtown. We are happy you had a comfortable stay at our hotel and that our convenient location was perfect for your needs. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
got what i paid for Nothing bad, nothing great, but the price was right with easy access to the train for the short trip to the convention center which is all i needed. breakfast was a simple grab and go, fruit, coffee, granola bars and instant oatmeal.
Business response:
Thank you for choosing to stay at Extended Stay America San Jose – Downtown during your visit to the area. We are happy to hear you found us to be a good value and our location close to the convention center was perfect for your needs. We appreciate you sharing your satisfaction with our friendly service and breakfast facility. Thank you for being our guest, and we look forward to welcoming you back! Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,407 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.