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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice stay. To bad they didn't have any cotts or pullout sofa. They should have a better muffins if they're going to serve them.
Business response:
Thank you for being our guest at Extended Stay America San Jose - Edenvale – North. We are glad you enjoyed your overall stay. However, we apologize for any inconvenience caused and also appreciate your feedback regarding our breakfast offerings. We will certainly share your suggestions to the appropriate team regarding food and beverage selections at our hotel. We value your business and hope to see you again whenever you are in the area. Sincerely, General Manager
Great hotel Two thumbs up
Business response:
We are delighted you chose to stay at Extended Stay America San Jose - Edenvale - North. We appreciate your wonderful feedback and are happy to read you enjoyed your visit. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in our area! Sincerely, General Manager
Competitive price No more expectation needed than price. Grocery shopping is pretty convenient as well, cause it is very close.
Competitive price only Price is competitive and shopping spot(groceries) is close. You must not expect more than that.
It was hard to find decent restaurants in the area. The lobby area and the hallways smelled. Upon arrival on the first, there was a large size plastic trash bag (full of trash) lying next to the elevator. It smelled so bad that I vomited. The coffee was usually (2 out of the 5 days I was there) out. Very small/limited selection for breakfast.
Business response:
Thank you for your recent review of your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am retraining our entire staff to make sure we are providing each guest with a comfortable stay and professional customer service. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experi... read more
When checking in the desk clerk responded to questions about smoking to give a lecture about not smoking marijuana to my son???? Was this because he is African American with dreads??? I felt she was making an assumption based on his looks and it was totally out of context. She even informed that if it happened we would be barred from ever staying in another Extended Stay. I will NOT EVER book a room there again.
Business response:
I appreciate you bringing your experience to our attention. We sincerely apologize for your experience at check-in. To uphold our company’s high standards, I will use your comments as a training tool to coach our front desk staff to ensure that your experience is not repeated. Thank you again for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Convenient for south San Jose The staff was not friendly and acted extremely bored to have to help us.
Corporate Inn = Decent Option Absolutely fabulous breakfast!!! $50.00 deposit not mentioned in ad through hotels.com...not sure if that is on the hotel or this site. Area isn't the best but not the worst either. Would repeat.
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.