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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonable price Standard low price hotel, no serious issues
Business response:
Thank you for staying at Extended Stay America - San Jose - Edenvale - North and taking the time to share your review online. We are so glad to know you enjoyed your stay with us and that you found us to be a good value. It was great to have you here, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for sharing your rating! We always aim to provide an outstanding experience, however, we missed the opportunity to meet all of your expectations. We hope you will stay with us again for a totally improved experience. Sincerely, General Manager
Business response:
Thank you for being our guest and for your kind ratings! Every team member here at Extended Stay America - San Jose - Edenvale - North works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, General Manager
it was as expected
Business response:
Thank you for being our guest and for the feedback of Extended Stay America San Jose - Edenvale – North. It's nice to know you found your suite comfortable and you were pleased with our service as well. Thanks again, and we look forward to welcoming you back soon. Sincerely, General Manager
Hotel sepulcro caiado Não havia nada pra comer o café da manhã, exceto barra de cereais e muffins. Serviam café, chá e chocolate quente. Não houve limpeza no quarto pois a mesma era semanal. Os hóspedes colocavam os pratos usados no corredor do andar. As amenidades prometidas no quarto não foram colocadas.
Business response:
We appreciate you being our guest and providing your constructive comments. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback to the appropriate team. Thanks again, we look forward to welcoming you back soon. Sincerely, General Manager
Nice hotel with a comfy room. Loved my room and the location of the hotel. Supermarkert and gas station across the street. Lake Cunningham skate park was 10 minutes drive from my location. Great experience and I'll be back.
Business response:
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - San Jose - Edenvale - North. We are so pleased our convenient location was perfect for your needs and that you were impressed with your accommodation as well. When your travels bring you back to the area, we hope you will stay with us once again! Safe travels! Sincerely, General Manager
Extended Stay Just Ok for the price The front lobby had garbage on the floor and looked like it hadn't been clean. The front desk clerks were very unprofessional. They were not wearing nametags and gave an attitude when i requested extra towels in addition to the ones in the room. The room itself was big and amenities were fairly good. The room could have used a deep clean for a better rate on cleanliness. Showers were good. Grocery store across the street very convenient!
Business response:
In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained suite, combined with excellent service. Your comments have initiated additional training for our team as we continuously improve. Thank you for being our guest, and we hope to have the opportunity to serve you again. Sincerely, General Manager TM/CR
A Substandard Stay The stay was ok the room was not clean and seemed to have a pet odor.......
Business response:
We appreciate you evaluating your experience at our property and apologize for the inconvenience caused. We are extremely disappointed to have let you down. We work hard to provide the cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guest’s stay, so the suites will be allergen-free and fresh smelling for our guests. We will revisit our deep cleaning program to see where we can make improvements, so future guests are not similarly impacted. Thank you for your feedback, and ... read more
Business response:
Thank you for being our guest at Extended Stay America San Jose - Edenvale - North. We are glad that you had an enjoyable stay. We appreciate your feedback and hope to be of your service again on your future visit to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.