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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management
Very nice I like it Hotel want to stay more time good time and good lokation thanks for
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel, especially with our convenient location. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Great It was grate
Business response:
Maurice, thanks for posting your gracious feedback. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Time Alone Nice stay Jerry, the night manager was very nice and always helpful, even in the middle of chaos.
Business response:
We appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Jerry. We will be sure to share your compliments with him. Thanks again from all of us at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
When we originally checked into our room there were a few issues and we went to Jerry with our complaints who gave us another better room with great customer service!
Business response:
Thank you for Staying with The Extended Stay San Jose Edenvale San Jose South. I am very glad to hear that our team member Jerry was able to help and make your stay the best it could be. Thank you Extended Stay San Jose South
I couldn’t believe there wasn’t an ice machine, coffee maker, cups or “necessities” in the room. The continental breakfast sucked. Coffee, no creamer, a few granola bars. That was it.
Business response:
Nicolle, Thank you for staying with the Extended Stay San Jose South. We do try to make everyone's stay the best it can be. We do apologize for any innocence any of these could have called you.
Room not ready Had to go to the front desk twice to get bedding. You would think the room would be ready when you check in.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know you had a pleasant visit. However, we are sorry for the housekeeping issues you had in your room and regret the inconvenience it caused. Please know your feedback has been shared with our team to ensure a review of our processes. Thanks again for your feedback and, we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
The microwave did not work...stayed for a couple of days. Asked three times for micowsve ..they, replied ..yes, we will take care of it. Nothing was ever done. The heater goes off when it feels like it...just got rid of a cold that lasted three weeks. Now, I have the cold back, due to cold air all night, for day's. Am i happy..NO.
Business response:
Thanks for being our guest. Although you liked certain offerings of our hotel, we sincerely apologize for the maintenance issue you encountered in your room and regret our staff wasn’t able to resolve this issue while you were here. Your feedback is immediately shared with our engineering team to check the machines and do the necessary repairs. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
Eddie, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.