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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome Front desk was great. Room was great. Everything was clean and in order. Looking forward to coming back.
Business response:
John, thank you for staying at Extended Stay America. We are delighted to read you loved your well-appointed room and our courteous front desk service. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in was a pain Check in was a pain. Their computers were down and we had to hang around for 20 minutes for them to get up and running. Wish they would have bedding for the sofa bed ready, coming back 2 hours later is a pain. Floors need to be cleaned.
Business response:
George, thank you for staying with us. Although your visit was pleasant, we are sorry for the wait time issue you experienced at the time of check-in and regret the cleanliness issue you had while here. We have shared your feedback with our front desk and housekeeping team to ensure this does not happen again. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Location Location Location From the second I walked in it felt cozzy. Smelled good and terrific front desk. Very thoughtful and clear about the grounds of the hotel. I look forward to staying here more often. 😊
Business response:
John, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are so pleased to read that you loved our front-desk service and convenient location. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Miguel, thank you for your terrific rating. We are thrilled to know you liked our offerings and had an excellent stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding visit. Sincerely, Hotel Management
Ok Hotel, but not quite what we expected. We reserved a Family room that would sleep 6. When we arrived we were told that all of those rooms were gone. What about our reservation??? We were put in two rooms, just not together like we wanted. My only other gripe is the Free Breakfast is granola bars and instant oatmeal. Weak.
Business response:
Thanks for choosing Extended Stay America for your needs. Although you had a great stay and liked most of our offerings, we apologize for the reservation issue. Your comments have been discussed with our team, and we are reviewing our procedures so this does not happen again. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Your business is appreciated, and we hope you'll choose us again on your next trip. Sincerely, Hotel Management
I don’t write reviews at all but I need to say that Sabrina at the front desk is amazing! She’s extremely professional and accommodating. I come here very often and every time I do Sabrina makes my stay so much easier and stress free. Keep up the great work Sabrina!!
Business response:
Thank you for choosing to stay at Extended Stay America once again. We are thrilled to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. We will be sure to share your compliments with Sabrina for a job well done! It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Close to kaiser We stayed because of location. I have not stayed in a Motel 6 in years but this was as close to a Motel 6 as I’ve ever been. Relatively clean but everything was 98 cent store. The towels are like tissue- real flimsy. The sheets like sandpaper. The walls are thin do you hear all your neighbors. The sales slip was on the chair. I was so thankful this adventure was only for one night of my life.
Business response:
Mary, thank you for taking the time to share your experience online. Although you liked our location, we apologize for falling short of expectations for a perfect stay. Your feedback is of utmost value, so it has been discussed with appropriate individuals in an effort to enhance the quality of our service and facilities going ahead. We hope you'll consider giving us a chance to provide you with a better visit. Sincerely, Hotel Management
Quiet place to get rest,Environment is good. Nice place to stay.It’s the right place for family ‘s vacation.
Business response:
We appreciate you taking the time to write a review about your stay at Extended Stay America. We are so pleased to read that you loved our peaceful property and comfortable accommodations. We look forward to welcoming you and your family back soon! Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,176 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.