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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the location and the rpom set up and all the amenities
Business response:
Thank you for posting your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and were highly impressed with the convenience our location offered. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Fine except a bit noisy Everything was fine except for the noise from one of the other rooms. The front desk took care of it and the noise was minimal for the rest of our stay.
Business response:
George, thank you for being our guest at Extended Stay America. We're sorry for the noise you experienced from the other guest of the hotel, but we're glad to know our attentive staff quickly resolved the problem. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Very nice room, clean, with comfortable bed. Walls were thin and snoring neighbor woke me at 4am. Even with that I enjoyed my stay there and would stay again.
Business response:
Thank you for being our guest Extended Stay America. We're glad to know you liked your well-appointed room and that you had a pleasant time with us. However, we regret the noise issue you experienced. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
For an extended America it had very limited stuff in the room. Had 5 people, had to ask for sheets for the pull out bed. No hair dryer , no plates or silverware for the room. It can use an update
At check-in, went to north building, was told to go to check in at south building. No one at desk! This is the second visit where this has happened. Why not ONE check-in location like ALL other hotels we have stayed at??
Business response:
We appreciate your comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
I paid extra for high bandwidth internet access and the internet did not work- it kept dropping the connection.
Business response:
Thank you for choosing Extended Stay America. Although it seems you had a pleasant time with us, we are sorry for the issue you had with the internet connectivity. We have shared your feedback with the concerned team to rectify the issue. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.2 star rating with 2,160 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.