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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast It was a great experience, but the breakfast was so simple for the price I paid.
Business response:
Thanks for evaluating your experience at Extended Stay America. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Business response:
we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Great place to stay and friendly staff.
Business response:
Thank you for choosing Extended Stay America and taking time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we thank you for acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Sincerely, Hotel Management
Business response:
Tiffany, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Jerry at the Front desk was wonderfully helpful. The room was spacious, comfortable and clean but needed cups and coffee maker.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Jerry. We will share your compliments with him.Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Quarto mto bom, mas o serviço deixou a desejar. O café da manhã incluso é apenas um cafezinho e umas barrinhas. Atendimento na parte da noite é pessimo, as pessoas possuem falta de vontade para atendê-lo. O local aonde fica é bem situado. Não possui serviço de quarto e a limpeza é feita a cada uma semana, caso queira que limpem você deve pagar.
Business response:
Thanks for sharing your review. We are pleased to know you liked our location and had an overall pleasant time, but we are sorry for the issues you encountered. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
Kimberley, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management
The rooms are spacious with adjoining area which contains sofa and recliner. Full kitchen --mw, stove, refrigerator, and sink with cabinets. However the refrigerator froze some fruits even after setting to low. The closet shelf was not secure so only a few items could be placed in corner of shelf.
Business response:
We appreciate you taking the time to review your experience online. It feels good to know you liked the spaciousness of your room and that you could make good use of the kitchen. Your feedback with regard to the refrigerator and the cabinets is shared with our engineering team to do the necessary repairs.It is never our intention to disappoint you in any way, and we hope you both will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I was charged twice for my stay and still had no answer as to why. Was just given a receipt and that was about it.
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.2 star rating with 2,160 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.