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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was what we needed for a night. Had to book a hotel at the last minute and could not find anything else. It looks really nice outside, but once you get inside it's a little dingy. The room was nice looking but could have been a lot cleaner. We were on the bottom floor towards the back exit/entrance and the hallway needs more lights. The back stairwell floors were horribly sticky and dirty. And the bushes next to the back door smelled horribly like urine. The free breakfast is just a basket of mini blueberry muffins and a ... read more
Business response:
Hammy, thank you for choosing our hotel. We are pleased you had an overall nice stay. However, we are sorry for the cleanliness issues you encountered with our property. I will surely share your concerns with my housekeeping team to prevent the issues you experienced from happening again. We will also make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
The staff here is awesome!
Business response:
Cheryl, thank you for taking the time to share your wonderful review. We are so happy you enjoyed your stay and that our associates made such a wonderful impression. I’ll be sure to share your compliments with them as they will be pleased to know that their efforts are being recognized by our guests. Your feedback is much appreciated, and we hope the Extended Stay America - San Jose - Edenvale - South will be your first choice every time you visit this area. Sincerely, General Manager
Staying here for work,room is adiquite , the pictures are of the hotel next door. This location has no pool.
Business response:
Thank you for letting us know about your stay. We are pleased you had an overall pleasant visit and liked your suite. We also appreciate your observation in regard to our pool and will verify the information on our website if it is current and accurate so our guests are aware of our amenities and offerings. We hope to have the opportunity to see you again in the future. Sincerely, General Manager
The room I booked on Expedia was not what I got. Was traveling with a business partner and was suppose to have 2 beds but upon check in was informed they had no rooms with 2 beds. So my business partner and I were forced to sleep in same bed. Very awkward.
Business response:
Thank you for sharing your feedback about Extended Stay America - San Jose - Edenvale - South. We are sorry that we missed meeting your expectations with your suite and truly regret the inconvenience it caused. Nothing is more important than your satisfaction, so your concern will be shared with our team to avoid such instances moving forward. Thanks again for being our guest, and please give us another chance to make it up to you on your future visit to our area. Sincerely, General Manager
Very friendly staff Staff was very helpful, fulfilled my request to check in early so I could get some rest after driving 14 hours. Staff was very friendly and amazing. The best Rest I've ever had.
Business response:
Myriam, we are delighted you chose to stay with us at Extended Stay America - San Jose - Edenvale – South. It’s our pleasure knowing you loved our service provided by our well-trained staff and had an overall great stay. We hope to welcome you back soon. Sincerely, General Manager
Convienient to South San Jose Really liked this place. Their breakfast was very minimal but the coffee was good. But they had no Milk or half and half, only coffee mate
Business response:
Sue, thank for choosing Extended Stay America - San Jose - Edenvale - South. We are glad you enjoyed your time with us and that our convenient location was perfect for your needs. We also value your observation in regard to our breakfast and have taken a note of it. Thanks again, we hope to welcome you back in the future. Sincerely, General Manager
Gitt bumped I got bumped from the room I booked to their sister hotel, right next door. I was not happy, the staff at the second location is friendly and helpful , but I didn't get what I was expecting.
Business response:
John, thank you for reviewing your stay. Please accept our apologies for the reservation issues you faced at the time of check-in. We are happy to know that our staff at the other hotel made your stay comfortable. We would love to accommodate you and deliver an outstanding experience on your next visit! Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.