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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There no toiletries, no cups, plates, glassware, cookware, coffee machine need to be requested. No coffee, self serve water or tea provided in the lobby. A party in room next to is playing loud music, we had to ask on second call to front desk to send security at 12:30 am, because they did not turn down music after the first call.
Business response:
Dear Guest, Thank you for sharing your thoughts about your stay. We are glad to hear that the disturbance you encountered was ultimately addressed, though we understand how the situation could still have affected your comfort before it was resolved. Regarding the availability of in-room items and lobby offerings, your perspective is helpful, and we’ve shared it with the team for thoughtful review. We truly appreciate your feedback and hope you’ll consider visiting again so we can provide a smoother and more relaxing experien... read more
A place to call home.
Business response:
Dear Guest, Thank you for your wonderful feedback. We truly appreciate your warm words and are delighted to know that our team, service, and comfortable environment helped create a welcoming, homelike experience throughout your stay at Extended Stay America. Your satisfaction means a great deal to us, and we are committed to continuing the hospitality and support you enjoyed. Thank you again for choosing us, and we look forward to welcome you back and provide another stay that feels just as warm, peaceful, and inviting. Sinc... read more
Nice n comfy
peaceful
The staff was very polite and helpful. Highly recommend the place as it was neat and suitably priced. Thank you Desiree for the smooth checkin process.
Business response:
Dear Guest, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff provided you with polite and helpful service, and that you found our accommodations neat and reasonably priced. Your kind words, especially about Desiree, mean a great deal, and we will be sure to pass along your compliments. We appreciate your recommendation and look forward to welcoming you back for another pleasant stay at Extended Stay America. Sincerely, Hotel Management
Room was not in good condition. there was a AC leakage in front of the door. toilet tissue holder was missing. 2 lights in the leaving room was not working. ketle was missing in the kitchen
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are concerned to hear that your room did not meet expectations and that several issues affected your comfort. Your observations regarding the air conditioning, lighting, and missing amenities are appreciated, as they highlight areas that impact the overall guest experience. Ensuring a well-maintained and functional environment is always a priority. We understand that every detail matters, and assure you we are working to address these issues. We appreciat... read more
Sheets were stained pillow case was missing .Everything else seemed cleaned
Business response:
Dear Guest, Thank you for your comments. We’re glad to know most aspects of your stay met expectations, though we regret the inconvenience you encountered. Our housekeeping team will be notified to ensure closer attention to detail moving forward. We appreciate your patience and hope your next visit will be a fully pleasant one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 3.6 star rating with 2,290 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.