Extended Stay America - San Jose - Milpitas - McCarthy Ranch

Business response:

Dear Da,Thank you for taking the time to share your feedback. We’re happy to hear that the other aspects of your stay were satisfactory. However, we regret that the WiFi did not meet your expectations. We understand how essential a reliable internet connection is, especially for guests who need to stay connected. We’ll address this concern with the team to ensure improvements are made. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look for... read more

Business response:

Dear Guest,Thank you for choosing to stay with us. We strive to provide a comfortable experience for all our guests, and we appreciate your input on the Wi-Fi connection. Our team is continuously working to enhance our amenities, and your comments will certainly help us in this endeavor. We hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management