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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ensured all electronics and accessories were functional, have any complimentary soaps/shampoos available in room, explain what benefits come from staying there (there was no explanation of WiFi or breakfast, etc.)
Business response:
Dear Guest, Thank you for sharing your observations about your recent stay. We regret that certain amenities and details were not communicated clearly, and we understand how this may have impacted your comfort. Ensuring guests have well-prepared rooms and are fully informed about available services is important to us, and we have shared your feedback with the appropriate teams to guide improvements. We appreciate the time you took to provide your comments and hope to welcome you back for a seamless experience in the future. ... read more
Desiree always friendly and helpful will definitely stay here again thanks .
Business response:
Dear Guest, Thank you for taking the time to provide feedback about your stay at Extended Stay America. We’re pleased to know that Desiree’s warm approach made a meaningful difference during your visit. Our team is committed to offering attentive, welcoming service, and it’s encouraging to hear her efforts stood out. We truly appreciate you sharing your experience and are glad to know you plan to return. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
There no toiletries, no cups, plates, glassware, cookware, coffee machine need to be requested. No coffee, self serve water or tea provided in the lobby. A party in room next to is playing loud music, we had to ask on second call to front desk to send security at 12:30 am, because they did not turn down music after the first call.
Business response:
Dear Guest, Thank you for sharing your thoughts about your stay. We are glad to hear that the disturbance you encountered was ultimately addressed, though we understand how the situation could still have affected your comfort before it was resolved. Regarding the availability of in-room items and lobby offerings, your perspective is helpful, and we’ve shared it with the team for thoughtful review. We truly appreciate your feedback and hope you’ll consider visiting again so we can provide a smoother and more relaxing experien... read more
A place to call home.
Business response:
Dear Guest, Thank you for your wonderful feedback. We truly appreciate your warm words and are delighted to know that our team, service, and comfortable environment helped create a welcoming, homelike experience throughout your stay at Extended Stay America. Your satisfaction means a great deal to us, and we are committed to continuing the hospitality and support you enjoyed. Thank you again for choosing us, and we look forward to welcome you back and provide another stay that feels just as warm, peaceful, and inviting. Sinc... read more
Nice n comfy
peaceful
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 3.6 star rating with 2,391 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.