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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly & helpful staff
Good
Quiet and clean
Business response:
Dear Paulina, Thank you for your kind words. We are delighted to hear you found the accommodations peaceful and completely spotless during your stay at Extended Stay America. Providing a comfortable and welcoming environment for our guests is very important to us, and it’s wonderful to know that our efforts contributed to a positive experience. We look forward to hosting you again on your next visit. Sincerely, Hotel Management
Nice price, friendly staff. The room was clean but a little dated, we were there for one night so it was fine. The staff were friendly and nice; they made the stay pleasant.
Great One Night Stay The stay was nice. It was just too quick to actually enjoy it.
Business response:
Dear Hilda, We are glad you had a pleasant stay, even if it was all too brief! It is wonderful to hear that your visit was enjoyable, and we hope that next time you will have the chance to relax and experience more of what we offer. We look forward to welcoming you back to Extended Stay America for a longer and even more memorable stay. Sincerely, Hotel Management
Faucet handle in shower was broke, toilet was running when we got in the room. I fixed it to stop running. Room was clean and comfortable.
Business response:
Dear Joseph, We are glad to hear you found your room comfortable and tidy during your stay! We apologize for the maintenance issues you encountered and appreciate your understanding in addressing them. Feedback like yours is invaluable as it helps us focus on improvements to make every visit more seamless. We look forward to welcoming you back to Extended Stay America for an even smoother and more enjoyable experience. Sincerely, Hotel Management
Good hotel for long stay
Having a kitchen & laundry is lovely. Expect the room to be empty except for towels so BYO soap, dishcloth etc. Accommodation is worn and hasn't really held up. Opening the windows is nice but the fly screen has massive holes. Trash everywhere outside is a real turn off. Staff are great but you have to ask for everything - don't appear to be proactive. Great location for walking trail and Levi's.
Business response:
Thank you, Meagan, for sharing your thoughtful feedback! We are so glad you enjoyed the convenient location and appreciated having space to cook and do laundry during your stay. Your comments about the property’s upkeep and amenities are valuable, and we’ll be sure to review them with our team. We truly appreciate your kind words about our staff and look forward to welcoming you back to Extended Stay America for an even better experience soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,284 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.