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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I highly recommend
It was a place to stay, a 30-minute walk from Levi's Stadium. It wasn't a spectacular room, but it worked for the Super Bowl. If I go to the game again at Levi Stadium, I'd stay again.
Business response:
Dear Guest, We appreciate you sharing your thoughts and are glad the location worked well for attending the game at Levi’s Stadium. While the room may have been simple, it is nice to know it met your needs during such a busy event and provided a convenient place to rest. Your willingness to return for a future game is especially encouraging and means a great deal to us. Thank you for choosing to stay with Extended Stay America, and we look forward to welcoming you back again when you are in the area. Sincerely, Hotel Managem... read more
Yes
Awesome staff
Business response:
Dear Cyle, Thank you for choosing Extended Stay America and for your terrific review. We are delighted to hear that your stay was comfortable and that our staff’s friendliness and helpfulness stood out during your visit. Our team takes great pride in delivering exceptional service, and we will share your comments with them. It was a true pleasure to have you as our guest, and we hope to see you again soon! Sincerely, Hotel Management
Internet was spotty even after the upgrade.
Business response:
Dear Guest, We sincerely apologize for the inconvenience caused by the issued internet connection, even after the upgrade. We understand how important reliable internet access is for our guests, and we regret that your experience did not meet expectations. Please be assured that your comments have been noted and will be shared with our maintenance team for review and improvement. We truly appreciate your feedback and hope to provide you with a better experience during your next visit. We look forward to welcoming you back ag... read more
That fish smell in the room was unbelievably strong. It wouldn't go away even after window opened and ventilation on for more than five hours. The desk was oily and smelled fishy.
Business response:
Dear Guest, We sincerely apologize for the strong odor and the condition of the desk in your room. This is certainly not the fresh, clean environment we strive to provide our guests. Please be assured that your comments will be shared with our housekeeping team. We regret the discomfort this caused and appreciate you notifying us so we can improve. We hope to have the opportunity to welcome you back for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,469 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.