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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was good... spacious and clean. The only thing i would adjust was the bed. It was pretty stiff. But for the price, great deal.
Business response:
Dear Guest, We are glad to hear you enjoyed the roomy and tidy accommodations during your visit! Thank you for choosing Extended Stay America and for sharing your thoughts. It’s great to know you felt the experience offered strong value overall. We appreciate your feedback and will keep it in mind as we continue to enhance guest comfort. We hope to welcome you back again for another enjoyable stay in the future. Sincerely, Hotel Management
En el supuesto "desayuno" ni café había y se paga extra
Business response:
Dear Guest, Thank you for choosing us and sharing your concerns. We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the city. Sincerely, Hotel Management
Check in was smooth. Front desk lady was very nice. Bed spread had stains so that was gross. Other than that, all was good.
Amazing service
Business response:
Dear Guest, Thank you for the fantastic rating and for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We appreciate your feedback and look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Staff is friendly
Room was clean but i couldnt hook my firestick up to Wifi..and Breakfast sucked out loud
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that your room provided a comfortable and clean environment, as ensuring a pleasant stay is always a priority. We also appreciate your observations regarding connectivity and amenities, as they help us identify areas where enhancements can improve the overall guest experience. Your input is valuable, and we hope you might consider giving us another opportunity in the future. It would be our pleasure to provide a more seamless and enjoyable v... read more
Very friendly and accommodating staff
Business response:
Dear Guest, Thank you for sharing your experience with us. We are glad our reception associate was courteous during your visit. We regret that your stay did not fully meet our standards of comfort and convenience. Your feedback is valuable and will help us improve guest experiences. We appreciate you bringing this to our attention and hope to welcome you back for a more comfortable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 3.6 star rating with 2,483 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.