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Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok Trip Upon checking in the front desk clerk was on the phone with another employee talking about a guest and left me standing there for about 10 minutes. he should have hung up the phone or put them on hold so I can get checked into my room. The room was good but the shower was dirty. the shower curtain was dirty and looked like someone had blew their nose onto it. and also there was ants on the tub. The stay was in a great location for the 49ers game within walking distance and the Uber trip was less than $10. I would sta... read more
Business response:
Dear Jesus, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. We are sorry for the inconvenience caused in the room and have taken note of your observations and we shall pass your remarks to the concerned individual for further improvement. Please stay again at Extended Stay America so we can provide you with a more satisfying experience. ... read more
Great service. We slept so well. The staff are very accommodating and friendly. Would stay here again.
Business response:
Dear Faustina, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case, too. Your words of appreciation will be shared with the concerned individuals with encouragement for all. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management
We always check in here
Wonderful staff
The rooms were clean and the staff were nice
Business response:
Dear Roy, Thank you for sharing your feedback. We're delighted to hear that you found our rooms clean and our staff friendly during your stay at Extended Stay America. Providing a comfortable and welcoming environment for our guests is our priority. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing us!Sincerely,Hotel Management
Good staff
No where to get a good meal
Business response:
Dear Russell, We appreciate your feedback regarding your recent stay. We understand that dining options can significantly impact a guest's experience. In the future, if you have any specific dietary preferences or requirements, please don't hesitate to ask our staff for recommendations, as they are often familiar with nearby dining establishments that can cater to your needs. Your comfort and satisfaction are important to us, and we hope you will consider staying with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,571 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.