This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Santa Clara
- Hotels
- Alviso, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2131 Gold St., Alviso, CA, 95002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy to get in and out of. Except back door entrance was nit working.
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Clean, great price and smooth check In. Everything was clean and neat. No weird smells. Very quiet.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Mild disappointment No ice machine. Disappointed in continental breakfast they advertised. Train runs behind building which was a surprise.
Business response:
Kelli, thank you for posting a review of your stay. We apologize for not meeting all your expectations. Kindly note, every room has a full-size refrigerator which includes ice trays for our guests’ convenience, and that is why we do not have the ice machine on the floors. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
No hair dryer in room. the rest of these words are for minimum characters.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we regret your disappointment with the in-room amenities. Kindly note, the items such as hairdryers are available at the front desk as per the brand standard and are always complimentary. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice location. Friendly front desk staff. Bathroom smelled like smoke and was not cleaned well. Breakfast is coffee, instant oatmeal and some prepackaged pastries.
Business response:
Denise, thank you for the review of your stay at Extended Stay America. We are glad you liked our convenient location and friendly front desk staff and had a great stay. However, we are sorry for the odor in your room. We also regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new offerings. Thank you again, and we hope to have the chance to welcome you back in the future. Sincerely, Hotel Management
It was at a great price
Business response:
Lani, thank you for the glowing review of Extended Stay America. We're thrilled to know you found us to be at a fair price and that you had an enjoyable stay with us. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Santa Clara
How is Extended Stay America - San Jose - Santa Clara rated?
Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews.
When is Extended Stay America - San Jose - Santa Clara open?
Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.