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Extended Stay America - San Jose - Santa Clara

4.3
  • Hotels
  • Alviso, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2131 Gold St., Alviso, CA, 95002, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,429 reviews
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Stefan's profile image
Stefan 
7 years ago

Das Hotel liegt abseits von allem, man braucht fast immer ein Auto oder Taxi/Uber. Wenn man ein Spiel im Levis Stadium anschauen will ist die Unterkunft in Gehweite (ca. 30 Min). 

Business response:

Stefan, thank you for selecting Extended Stay America. It’s a pleasure knowing your stay with us was an enjoyable one. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

jazz's profile image
7 years ago

Great hotel room . Wonderful. Staff.they were very helpful and happy and respect will definitely come back here to this location 

Business response:

Jazz, thank you for your terrific feedback about Extended Stay America. We are delighted to know you liked your comfortable room and that the attentive service provided by our associates added to your joy. We look forward to your next visit in the near future. Sincerely, Hotel Management 

Geert's profile image
7 years ago

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Henry's profile image
7 years ago

Good but not much around to walk I had no issues, for extra money you get better internet. 

Business response:

Henry, thank you for sharing your experience of staying at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management 

Arlene's profile image
Arlene 
7 years ago

Poor location. The staff was not helpful. When asked for restaurants in the area, we were just given poor directions. Most hotels have brochures for places to go, etc in the lobby. They were located in the laundry room. The staff could have at least mentioned it after asking about places to go in the area. Very disappointed. 

Business response:

Arlene, thank you for being our guest. We are pleased you had an overall nice stay. However, we are sorry our staff was not responsive to your needs and the inconvenience it caused. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Bianca's profile image
Bianca 
7 years ago

Business response:

Bianca, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Phillip's profile image
Phillip 
7 years ago

Over booked and lucky to get in the Hotel I specifically booked this hotel for its location near Levi Stadium. On arrival at about 6:15pm they told me that I would have to go to another one of their Hotels down the road as they were overbooked. I informed them of the reason I chose that location and the only reason I got a room was your system put me in a room with two double beds which we did not need so we got a room with a Queen bed. We actually took someone's room as they had not shown up. So not impressed with Extended ... read more

Business response:

Phillip, thank you for staying with us. We are happy to read you had an overall pleasant visit and that our location was perfect for your needs. That being said, we are sorry for the issue you had at the time of check-in with your reservation. Your feedback has been shared with the entire team to ensure this does not happen again. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

rooms were nice.the beds were not to bad,liked having the refrigerator in the room that was a plus.. 

Business response:

We appreciate you taking the time to write a review about your stay at Extended Stay America. It’s a pleasure knowing you loved your well-appointed room along with the bed. We hope to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Santa Clara

How is Extended Stay America - San Jose - Santa Clara rated?

Extended Stay America - San Jose - Santa Clara has a 4.3 star rating with 1,429 reviews. 

When is Extended Stay America - San Jose - Santa Clara open?

Extended Stay America - San Jose - Santa Clara is open now. It will close tomorrow at 12:00 a.m.